Support Board
Date/Time: Sat, 25 Jan 2025 01:20:57 +0000
Post From: connecting to real time data
| [2019-01-30 18:41:05] |
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Everything is fine with your Sierra Chart account. We want you to restart Sierra Chart. Open a chart for CLH19 through File >> Find Symbol >> Futures-Energies . After that, follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-30 18:41:22
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