Support Board
Date/Time: Sun, 24 Nov 2024 14:46:32 +0000
unable to download current version
View Count: 1636
| [2013-11-12 14:17:13] |
| mattb - Posts: 30 |
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after several attempts, I am unable to download the current version of Sierra Charts due to an error. Windows error code 12002. please advise
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| [2013-11-12 16:28:26] |
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Download Sierra Chart from this page: https://www.sierrachart.com/index.php?l=doc/download.php#download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-12 18:19:42] |
| mattb - Posts: 30 |
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unsuccesful download again trying this method. I have never had updating issues before USoftware version: 1029 | 2013-11-12 12:00:18 Usage end date: 2014-03-19 | 2013-11-12 12:00:18 Sierra Chart Historical Data Service is included. | 2013-11-12 12:00:18 Active service: IQFeed | 2013-11-12 12:00:18 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-12 12:00:18 2013-11-12 12:00:18 Local computer clock time | 2013-11-12 12:00:18 2013-11-12 18:00:18 GMT time | 2013-11-12 12:00:18 2013-11-12 12:00:18 Time zone adjusted time | 2013-11-12 12:00:18 Time difference to server time: 0 seconds. | 2013-11-12 12:00:18 Program path: C:\SierraChart\ | 2013-11-12 12:00:18 Data Files path: C:\SierraChart\Data\ | 2013-11-12 12:00:18 OS Version Number: 6.1 | 2013-11-12 12:00:18 IQ Feed: Connecting. | 2013-11-12 12:00:23 Starting DTN IQ Feed interface software. | 2013-11-12 12:00:23 IQ Feed: Connecting to Admin port 9300 | 2013-11-12 12:00:23 The network socket is connected. | 2013-11-12 12:00:24 IQ Feed: Connected to Admin port. | 2013-11-12 12:00:24 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2013-11-12 12:00:24 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.1.0.4,415639,0,0,,0.03,0.0,, | 2013-11-12 12:00:24 AdminMessage: S,STATS,66.112.156.115,60005,500,,1,0,0,0,,,Not Connected,5.1.0.4,415639,0,0,,0.10,0.10,, | 2013-11-12 12:00:25 AdminMessage: S,STATS,66.112.156.115,60005,500,0,1,0,0,0,Nov 12 1:00PM,Nov 12 1:00PM,Connected,5.1.0.4,415639,0.06,0.02,0,0.19,0.09,0, | 2013-11-12 12:00:26 IQ Feed: Connecting to Level 1 port 5009 | 2013-11-12 12:00:26 The network socket is connected. | 2013-11-12 12:00:26 IQ Feed: Connected to Level 1 port. | 2013-11-12 12:00:26 IQ Feed: Connecting to Lookup port 9100 | 2013-11-12 12:00:26 IQ Feed: Connecting to Level 2 port (9200)... | 2013-11-12 12:00:26 The network socket is connected. | 2013-11-12 12:00:26 IQ Feed: Connected to Historical Data port. | 2013-11-12 12:00:26 IQ Feed: Fully connected. | 2013-11-12 12:00:26 The network socket is connected. | 2013-11-12 12:00:26 IQ Feed: Connected to Level 2 port. | 2013-11-12 12:00:26 HD Request # 2 - Downloading Intraday chart data for NQM3-CME to the file NQM3-CME.temp.scid. Service: dtn | 2013-11-12 12:00:26 Compressing file: C:\SierraChart\Data\NQM3-CME.temp.scid. This may take a while... | 2013-11-12 12:00:26 HD Request # 2 - Requesting Minute data beginning at 2011-06-30 20:00:00 US Eastern Time. | 2013-11-12 12:00:26 HD Request # 2 - IQ Feed historical Intraday data request error: E,Invalid symbol., | 2013-11-12 12:00:27 HD Request # 2 - Error downloading historical Intraday data for NQM3-CME. The server returned an error. | 2013-11-12 12:00:27 HD Request # 2 - Received 0 records and wrote 0 records for NQM3-CME | 2013-11-12 12:00:27 HD Request # 2 - Intraday download COMPLETE for NQM3-CME | 2013-11-12 12:00:27 HD Request # 3 - Downloading Intraday chart data for NQM3-CME to the file NQM3-CME.temp.scid. Service: dtn | 2013-11-12 12:00:27 HD Request # 3 - Requesting Tick data beginning at 2011-06-30 20:00:00 US Eastern Time. | 2013-11-12 12:00:27 IQ Feed: Received Server Connected message from Level 2 port. | 2013-11-12 12:00:27 IQ Feed: Level 2 port indicates market is opened. | 2013-11-12 12:00:27 HD Request # 3 - IQ Feed historical Intraday data request error: E,Invalid symbol., | 2013-11-12 12:00:28 HD Request # 3 - Error downloading historical Intraday data for NQM3-CME. The server returned an error. | 2013-11-12 12:00:28 HD Request # 3 - Received 0 records and wrote 0 records for NQM3-CME | 2013-11-12 12:00:28 HD Request # 3 - Copying downloaded Intraday chart data from NQM3-CME.temp.scid to NQM3-CME.scid | 2013-11-12 12:00:28 HD Request # 3 - Intraday download COMPLETE for NQM3-CME | 2013-11-12 12:00:28 Starting updates for: NQM3-CME | 2013-11-12 12:00:28 Real-time intraday chart data file updates started for NQM3-CME | 2013-11-12 12:00:28 HD Request # 4 - Downloading Intraday chart data for CLK3-NYMEX to the file CLK3-NYMEX.temp.scid. Service: dtn | 2013-11-12 12:00:28 Compressing file: C:\SierraChart\Data\CLK3-NYMEX.temp.scid. This may take a while... | 2013-11-12 12:00:28 HD Request # 4 - Requesting Minute data beginning at 2011-05-31 20:00:00 US Eastern Time. | 2013-11-12 12:00:28 Symbol Error: NQM3-CME is unknown, unavailable, or improperly formatted. | 2013-11-12 12:00:28 HD Request # 4 - IQ Feed historical Intraday data request error: E,Invalid symbol., | 2013-11-12 12:00:28 HD Request # 4 - Error downloading historical Intraday data for CLK3-NYMEX. The server returned an error. | 2013-11-12 12:00:28 HD Request # 4 - Received 0 records and wrote 0 records for CLK3-NYMEX | 2013-11-12 12:00:28 HD Request # 4 - Intraday download COMPLETE for CLK3-NYMEX | 2013-11-12 12:00:28 HD Request # 5 - Downloading Intraday chart data for CLK3-NYMEX to the file CLK3-NYMEX.temp.scid. Service: dtn | 2013-11-12 12:00:28 HD Request # 5 - Requesting Tick data beginning at 2011-05-31 20:00:00 US Eastern Time. | 2013-11-12 12:00:28 HD Request # 5 - IQ Feed historical Intraday data request error: E,Invalid symbol., | 2013-11-12 12:00:29 HD Request # 5 - Error downloading historical Intraday data for CLK3-NYMEX. The server returned an error. | 2013-11-12 12:00:29 HD Request # 5 - Received 0 records and wrote 0 records for CLK3-NYMEX | 2013-11-12 12:00:29 HD Request # 5 - Copying downloaded Intraday chart data from CLK3-NYMEX.temp.scid to CLK3-NYMEX.scid | 2013-11-12 12:00:29 HD Request # 5 - Intraday download COMPLETE for CLK3-NYMEX | 2013-11-12 12:00:29 Starting updates for: CLK3-NYMEX | 2013-11-12 12:00:29 Real-time intraday chart data file updates started for CLK3-NYMEX | 2013-11-12 12:00:29 Symbol Error: CLK3-NYMEX is unknown, unavailable, or improperly formatted. | 2013-11-12 12:00:29 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:37 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:37 Notice: The study CustomVWAP has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2013-11-12 12:00:37 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:37 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:37 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:37 Notice: The study CustomVWAP has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2013-11-12 12:00:37 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:37 Unable to determine the symbols and settings necessary to load @ES#C.scid as a continuous contract. Make sure symbol settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:00:38 Notice: The study CustomVWAP has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2013-11-12 12:00:38 Notice: The study CustomVWAP has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2013-11-12 12:00:38 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:38 Notice: The study CustomVWAP has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2013-11-12 12:00:38 Notice: The study CustomVWAP has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2013-11-12 12:00:38 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:00:38 Starting updates for: SPX.XO | 2013-11-12 12:00:38 Starting updates for: @ES# | 2013-11-12 12:00:38 Starting updates for: VIX.XO | 2013-11-12 12:00:38 Starting updates for: IR6T.Z | 2013-11-12 12:00:38 Starting updates for: OEX.XO | 2013-11-12 12:00:38 Starting updates for: @YM# | 2013-11-12 12:00:38 Starting updates for: NYA.X | 2013-11-12 12:00:38 Starting updates for: COMPX.X | 2013-11-12 12:00:38 Starting updates for: @NQ# | 2013-11-12 12:00:38 Starting updates for: QCL# | 2013-11-12 12:00:38 Starting updates for: @DX# | 2013-11-12 12:00:38 Starting updates for: @EU# | 2013-11-12 12:00:38 Starting updates for: @US# | 2013-11-12 12:00:38 Starting updates for: QGC# | 2013-11-12 12:00:38 Starting updates for: @C# | 2013-11-12 12:00:38 Starting updates for: @ES#C | 2013-11-12 12:00:38 HD Request # 6 - Downloading Intraday chart data for @ES#C to the file @ES#C.scid. Service: dtn | 2013-11-12 12:00:39 HD Request # 6 - Starting date and time in file: 2013-11-12 11:50:43.0 | 2013-11-12 12:00:39 HD Request # 6 - Requesting Tick data beginning at 2013-11-12 12:50:43 US Eastern Time. | 2013-11-12 12:00:39 Starting updates for: TICK.Z | 2013-11-12 12:00:39 Starting updates for: JINT.Z | 2013-11-12 12:00:39 Starting updates for: JI6T.Z | 2013-11-12 12:00:39 HD Request # 6 - Receiving historical Intraday Tick data for @ES#C | 2013-11-12 12:00:41 HD Request # 6 - Receiving Intraday data for @ES#C starting at 2013-11-12 11:50:43 | 2013-11-12 12:00:41 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-11-12 11:50:43 | 2013-11-12 12:00:41 HD Request # 6 - Received 2915 records from 2013-11-12 11:50:43 to 2013-11-12 12:00:41 (10.0 minutes) and wrote 2915 records for @ES#C | 2013-11-12 12:01:07 HD Request # 6 - Intraday download COMPLETE for @ES#C | 2013-11-12 12:01:07 Real-time intraday chart data file updates started for @ES#C | 2013-11-12 12:01:07 Chart #20 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #20 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #20 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:07 Chart: @ES#C 15000 vol #12 | Study: CustomVWAP | Initialized | 2013-11-12 12:01:07 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:07 Chart #12 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #12 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #12 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:07 Chart #31 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #31 has tagged chart #33 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #31 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #31 has tagged chart #33 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #31 has tagged chart #25 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 Chart #31 has tagged chart #33 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:07 HD Request # 7 - Downloading Historical Daily chart data for SPX.XO. Starting date: 2013-11-08. Service: dtn | 2013-11-12 12:01:07 HD Request # 7 - Requesting 5 days of historical daily data. RequestID: 6 | 2013-11-12 12:01:07 Chart: @ES#C 5 min #30 | Study: CustomVWAP | Initialized | 2013-11-12 12:01:07 HD Request # 7 - Receiving Daily data for SPX.XO | 2013-11-12 12:01:08 HD Request # 7 - Receiving historical Daily data for SPX.XO starting at 2013-11-05 | 2013-11-12 12:01:08 Writing historical Daily data for SPX.XO to the file SPX.XO.dly | 2013-11-12 12:01:08 HD Request # 7 - Received 5 records from 2013-11-05 00:00:00 to 2013-11-11 00:00:00 (7.0 days) and wrote 2 records for SPX.XO | 2013-11-12 12:01:08 HD Request # 7 - Daily download COMPLETE for SPX.XO | 2013-11-12 12:01:08 Chart: @ES#C 7500 vol #11 | Study: CustomVWAP | Initialized | 2013-11-12 12:01:09 Chart: @ES#C 7500 vol #11 | Study: CustomVWAP | Initialized | 2013-11-12 12:01:09 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:09 Chart: @ES#C 7500 vol #36 | Study: CustomVWAP | Initialized | 2013-11-12 12:01:09 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:09 HD Request # 8 - Downloading Historical Daily chart data for @ES#C. Starting date: 2013-11-08. Service: dtn | 2013-11-12 12:01:09 HD Request # 8 - Requesting 5 days of historical daily data. RequestID: 7 | 2013-11-12 12:01:09 Chart #33 is performing a full recalculation because it has been tagged. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:09 HD Request # 8 - Receiving Daily data for @ES#C | 2013-11-12 12:01:11 HD Request # 8 - Receiving historical Daily data for @ES#C starting at 2013-11-05 | 2013-11-12 12:01:11 Writing historical Daily data for @ES#C to the file @ES#C.dly | 2013-11-12 12:01:11 HD Request # 8 - Received 5 records from 2013-11-05 00:00:00 to 2013-11-11 00:00:00 (7.0 days) and wrote 2 records for @ES#C | 2013-11-12 12:01:11 HD Request # 8 - Daily download COMPLETE for @ES#C | 2013-11-12 12:01:11 HD Request # 9 - Downloading Intraday chart data for TICK.Z to the file TICK.Z.scid. Service: dtn | 2013-11-12 12:01:11 HD Request # 9 - Starting date and time in file: 2013-11-12 11:50:48.0 | 2013-11-12 12:01:11 HD Request # 9 - Requesting Tick data beginning at 2013-11-12 12:50:48 US Eastern Time. | 2013-11-12 12:01:11 HD Request # 9 - Receiving historical Intraday Tick data for TICK.Z | 2013-11-12 12:01:13 HD Request # 9 - Receiving Intraday data for TICK.Z starting at 2013-11-12 11:50:48 | 2013-11-12 12:01:13 HD Request # 9 - Timestamp of first Intraday data file record written: 2013-11-12 11:50:48 | 2013-11-12 12:01:13 HD Request # 9 - Received 624 records from 2013-11-12 11:50:48 to 2013-11-12 12:01:11 (10.4 minutes) and wrote 624 records for TICK.Z | 2013-11-12 12:01:13 HD Request # 9 - Intraday download COMPLETE for TICK.Z | 2013-11-12 12:01:13 Real-time intraday chart data file updates started for TICK.Z | 2013-11-12 12:01:13 HD Request # 10 - Downloading Intraday chart data for JINT.Z to the file JINT.Z.scid. Service: dtn | 2013-11-12 12:01:13 HD Request # 10 - Starting date and time in file: 2013-11-12 11:50:48.0 | 2013-11-12 12:01:13 HD Request # 10 - Requesting Tick data beginning at 2013-11-12 12:50:48 US Eastern Time. | 2013-11-12 12:01:13 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:15 HD Request # 10 - Receiving historical Intraday Tick data for JINT.Z | 2013-11-12 12:01:15 HD Request # 10 - Receiving Intraday data for JINT.Z starting at 2013-11-12 11:50:48 | 2013-11-12 12:01:15 HD Request # 10 - Timestamp of first Intraday data file record written: 2013-11-12 11:50:48 | 2013-11-12 12:01:15 HD Request # 10 - Received 626 records from 2013-11-12 11:50:48 to 2013-11-12 12:01:13 (10.4 minutes) and wrote 626 records for JINT.Z | 2013-11-12 12:01:15 HD Request # 10 - Intraday download COMPLETE for JINT.Z | 2013-11-12 12:01:15 Real-time intraday chart data file updates started for JINT.Z | 2013-11-12 12:01:15 HD Request # 11 - Downloading Intraday chart data for JI6T.Z to the file JI6T.Z.scid. Service: dtn | 2013-11-12 12:01:15 HD Request # 11 - Starting date and time in file: 2013-11-12 11:50:48.0 | 2013-11-12 12:01:15 HD Request # 11 - Requesting Tick data beginning at 2013-11-12 12:50:48 US Eastern Time. | 2013-11-12 12:01:15 Chart #25 is performing a full recalculation because it has been tagged. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:16 HD Request # 11 - Receiving historical Intraday Tick data for JI6T.Z | 2013-11-12 12:01:17 HD Request # 11 - Receiving Intraday data for JI6T.Z starting at 2013-11-12 11:50:48 | 2013-11-12 12:01:17 HD Request # 11 - Timestamp of first Intraday data file record written: 2013-11-12 11:50:48 | 2013-11-12 12:01:17 HD Request # 11 - Received 628 records from 2013-11-12 11:50:48 to 2013-11-12 12:01:15 (10.4 minutes) and wrote 628 records for JI6T.Z | 2013-11-12 12:01:17 HD Request # 11 - Intraday download COMPLETE for JI6T.Z | 2013-11-12 12:01:17 Real-time intraday chart data file updates started for JI6T.Z | 2013-11-12 12:01:17 Chart #18 has tagged chart #7 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:19 Chart #18 has tagged chart #7 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:19 Chart #18 has tagged chart #7 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:19 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:19 Chart: @ES#C 405 min #3 | Study: CustomVWAP | Initialized | 2013-11-12 12:01:19 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:19 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:19 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:20 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:20 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:20 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:20 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:20 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:20 Chart #7 has tagged chart #27 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:20 Chart #27 is performing a full recalculation because it has been tagged. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:20 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:21 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:22 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:22 Error loading custom studies DLL: C:\SierraChart\Data\CustomVWAP.dll. Windows error code 126: The specified module could not be found. | 2013-11-12 12:01:22 Chart #18 has tagged chart #7 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:31 Chart #18 has tagged chart #7 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:31 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:31 Chart #7 has tagged chart #27 for full recalculation. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:31 Chart #27 is performing a full recalculation because it has been tagged. Chartbook: ESWorkstation_AUG-14.cht | 2013-11-12 12:01:31 Unable to determine the symbols and settings necessary to load @ES#C.scid as a continuous contract. Make sure symbol settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:08:02 Unable to determine the symbols and settings necessary to load @ES#C.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:08:02 Unable to determine the symbols and settings necessary to load QCL#C.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:08:02 Unable to determine the symbols and settings necessary to load @ES#C.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:08:03 Starting updates for: QCL#C | 2013-11-12 12:08:03 HD Request # 12 - Downloading Historical Daily chart data for QCL#C. Starting date: 2013-11-08. Service: dtn | 2013-11-12 12:08:03 HD Request # 12 - Requesting 5 days of historical daily data. RequestID: 11 | 2013-11-12 12:08:03 HD Request # 12 - Receiving Daily data for QCL#C | 2013-11-12 12:08:03 HD Request # 12 - Receiving historical Daily data for QCL#C starting at 2013-11-05 | 2013-11-12 12:08:03 Writing historical Daily data for QCL#C to the file QCL#C.dly | 2013-11-12 12:08:03 Unable to determine the symbols and settings necessary to load QCL#C.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:08:03 HD Request # 12 - Received 5 records from 2013-11-05 00:00:00 to 2013-11-11 00:00:00 (7.0 days) and wrote 2 records for QCL#C | 2013-11-12 12:08:03 HD Request # 12 - Daily download COMPLETE for QCL#C | 2013-11-12 12:08:03 Unable to determine the symbols and settings necessary to load QCL#C.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-11-12 12:08:04 Chart #5 has tagged chart #6 for full recalculation. Chartbook: ES Daily Chartbook.cht | 2013-11-12 12:08:10 Chart #5 has tagged chart #6 for full recalculation. Chartbook: ES Daily Chartbook.cht | 2013-11-12 12:08:10 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: ES Daily Chartbook.cht | 2013-11-12 12:08:10 A request for the latest software update has been made. | 2013-11-12 12:15:49 Downloading... You can continue to work during the download. | 2013-11-12 12:15:49 HTTP request #1 returned the following error: Windows error code 12002: The operation timed out | 2013-11-12 12:17:31 Failed to download software update due to an error. Request ID: 1. | 2013-11-12 12:17:31 |
| [2013-11-12 18:33:06] |
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This is an indication a firewall on your computer is blocking the connection: A request for the latest software update has been made. | 2013-11-12 12:15:49
Downloading... You can continue to work during the download. | 2013-11-12 12:15:49 HTTP request #1 returned the following error: Windows error code 12002: The operation timed out | 2013-11-12 12:17:31 Failed to download software update due to an error. Request ID: 1. | 2013-11-12 12:17:31 When downloading from the Software Download page, if you still have difficulty even with that, then refer to this page: http://www.sierrachart.com/index.php?l=doc/helpdetails24.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-12 18:33:25
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