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Date/Time: Mon, 16 Sep 2024 20:36:31 +0000



Post From: unable to download current version

[2013-11-12 18:33:06]
Sierra Chart Engineering - Posts: 104368
This is an indication a firewall on your computer is blocking the connection:

A request for the latest software update has been made. | 2013-11-12 12:15:49
Downloading... You can continue to work during the download. | 2013-11-12 12:15:49
HTTP request #1 returned the following error: Windows error code 12002: The operation timed out | 2013-11-12 12:17:31
Failed to download software update due to an error. Request ID: 1. | 2013-11-12 12:17:31

When downloading from the Software Download page, if you still have difficulty even with that, then refer to this page:
http://www.sierrachart.com/index.php?l=doc/helpdetails24.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-12 18:33:25