Support Board
Date/Time: Fri, 24 Jan 2025 01:49:19 +0000
Paid support
View Count: 805
| [2018-12-13 19:23:34] |
| User722856 - Posts: 78 |
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Dear Sir or Madame, Is it possible – that a User Pays for an official statement from Sierra Support, regarding a question? I would be happy and willing to do that – because I am in a transition of switching to Sierra, which I really liked for the most part, but it misses something what is crucial for my edge. For that “missing thing” I opened a request, which was marked as “User Discussion”, without any official Answer. Thank you very much. |
| [2018-12-13 23:14:47] |
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The reason that item was marked as User Discussion was because it is a feature request. We keep track of all the requests, but we just can't get to all of them. Therefore, they are marked as either User Discussion or Programming Help. You will find the information on our policy towards this here: Meaning of User Discussion or Programming Help Refer to this response here: Please Fix: Tool Price Retracement (Fibonacci) Maybe you could create your own custom study in Sierra Chart to accomplish what you need. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-13 23:15:35
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| [2018-12-18 19:33:12] |
| User722856 - Posts: 78 |
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Thank you for your response, really appreciate it! I responded in the original Thread a few days ago. But no Feedback so far. |
| [2018-12-20 06:13:52] |
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We will get to this when we can. We are under an enormous workload.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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