Support Board
Date/Time: Thu, 23 Jan 2025 05:10:23 +0000
I am missing custom studies in my Sierra.
View Count: 664
| [2018-11-12 10:08:15] |
| funded-trader - Posts: 12 |
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I have recently purchased: custom DLL "Slope Rider" from SaviusLLC. It works for other users ( Sierra and Transact Users) but for some reasons it is not displayed in the studies list on my pc. I've checked with the vendor on Sierra control panel and he can see the DLLs have been activated. I've checked if my Sierra account was in SAFE MODE and it isn't. I am running latest Sierra version v.1837 with package 5. Any clue about where the issue can come from? Thanks in advance for your kind support Raffaele |
| [2018-11-12 19:26:46] |
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Refer to this page: http://www.sierrachart.com/index.php?page=doc/ResolvingCustomStudyFileAndAccessIssues.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-12 22:43:47] |
| funded-trader - Posts: 12 |
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I found the issue: it runs alright on the 32 bit version, I cannot find it in the 64 bits. thank you! |
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