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Date/Time: Thu, 23 Jan 2025 05:12:30 +0000



[User Discussion] - Rithmic DOM pulling-stacking restart

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[2018-11-05 18:31:30]
User912279 - Posts: 102
Sierra is a magnificent tool. Thank you for that!

The base of my question is:
I have Rithmic as a data provider, so I see a very deep DOM. And the pulling/stacking numbers, as per Sierra's default setting, reset themselves only when the spread gets to them.
However, sometimes a stacking amount gets pulled after a long time and therefore does not even show as a pulling (for example at 10.00 AM a level get stacked with 700 contracts, but then after 11.00 AM 700 get pulled: the pulling/stacking at this level will show basically no change, ie around zero).
The question:
Because of the above: It would be useful to have a time setting, where I could limit how long a pulling or stacking number "remembers". Would that be possible, or is it actually already build in somewhere a Setting?

Thank you,
[2018-11-08 20:02:21]
User912279 - Posts: 102
Dear Sierra Developers,


Am I making the question clear?
It is in my view a really important piece of Information and a vital Setting that would enable this. It could be time-realted, or could be defined in renko bar or range chart bars, but in any case in my view the pulling/stacking information becomes quickly obsolete and should not be "remembered".
[2018-11-09 00:45:44]
User654912 - Posts: 26
You've labeled this "User Discussion" so I'm not sure Sierra will respond.

That said, I know there's a setting for how many levels of pulling / stacking are remembered, this might be why that 700 level was not shown pulled.

I too would love some more customization of pull / stack.
[2018-11-09 01:40:41]
User912279 - Posts: 102
Thank you. I thought I did post it right.
[2018-11-18 12:11:42]
User912279 - Posts: 102
Dear User654912,

Do you have a Direct Account with Sierra? I posted my question 2 weeks ago directly to Support (after your kind warning), but it seems they are ignoring it, probably because I have a third-party account with Sierra.
If you are a direct Account holder, perhaps you could ask the question directly. I would very much appreciate that.
Could you also describe how you can set the "how many levels of pulling / stacking are remembered"?

Much obliged,

Csaba DOLHAI
[2018-11-18 15:07:39]
User654912 - Posts: 26
Looks like you posted it again with the User Discussion tag. Take that tag off!
[2018-11-18 15:26:30]
User912279 - Posts: 102
It was meant for you.
The other post I sent directly as a Support Board Request. That is the one that has been ignored for two weeks.
My message was meant for you.

Thanks,

Csaba
[2018-11-18 15:46:52]
User912279 - Posts: 102
BTW, I posted just now a Support Request again and there is a clear difference between my three posts.
Connecting the dots:
Obviously, for the very reason I asked your help in posting the issue: my request has been re-classified by Sierra without comment as a User Discussion. Their Support Policy (a spiteful and worryingly angry read) talks about this, among other threats.

Unfortunately I cannot "take off any tag" and indeed I have originally posted my requests as Support Board Requests, just as I said.
So my point solely depends on my questions above to you.
Can you help?

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