Support Board
Date/Time: Tue, 04 Nov 2025 14:57:31 +0000
Connnectivity using TT
View Count: 2780
| [2013-04-07 23:54:45] |
| kellih - Posts: 3 |
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Velocity /TT advised me to change IP address for data connection. Once this change is made, the old server address populates when logging back into Sierra. Therefore, I cannot connect.
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| [2013-04-07 23:59:47] |
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Please let us know what IP address they gave you and we will update your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-08 00:00:51] |
| kellih - Posts: 3 |
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63.85.80.113
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| [2013-04-08 00:35:22] |
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Please restart Sierra Chart.
Sierra Chart Support |
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