Support Board
Date/Time: Wed, 22 Jan 2025 07:04:36 +0000
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View Count: 851
| [2018-09-13 16:19:38] |
| User672082 - Posts: 62 |
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Hi, I had short 8 and covered for a profit of close to 10k today. I am flat now and the money shows in my broker but on my sierra DOM where I always trade from, it shows 0.00 on the day. regular p/l also showing zero. I need to know why, please.
Date Time Of Last Edit: 2018-09-13 16:32:54
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| [2018-09-13 18:14:59] |
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Refer to: Help With Daily Profit/Loss Value Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-13 19:01:50] |
| User672082 - Posts: 62 |
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Thank you, it is already set/enabled that way. I have not changed a thing. It worked fine yesterday. I rebooted, etc...nothing.
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| [2018-09-13 20:23:13] |
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What is already enabled that way? That page is quite extensive and goes into a tremendous amount of detail on this subject. When you manually calculate the Daily Profit/Loss according to the detailed explanation and all of the related settings, you should get the same result that Sierra Chart does which is 0. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-13 20:23:43
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| [2018-09-13 22:10:54] |
| User672082 - Posts: 62 |
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Hi, Open P/L in Chart/Trade DOM P/L Display is enabled that way already, I set it up that way. |
| [2018-09-13 22:10:55] |
| User672082 - Posts: 62 |
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Hi, Open P/L in Chart/Trade DOM P/L Display is enabled that way already, I set it up that way. |
| [2018-09-13 22:17:28] |
| User672082 - Posts: 62 |
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I should not get a zero, because, within the DOM and attached trade window, I am always able to see my PnL, both net and daily. However, today I set a target when I was up over 8k on the trade. Where I set the target I would have had over 10k in profit. When I came back 15 mins later my target was hit but PnL showed 0.00 on all. My broker see the PnL but this is the first time the Sierra DOM has ever behaved this way and I didnt change anything. I would like to know what happened in that 15 mins when my PnL was showing to when my target was hoiit and nothing displayed. This is obviously all on live trading, CQG data, etc.... I am not talking about mark to market accounting either. Simply that the numbers that have always shown, all of a sudden stopped. I did not make any other trades for the day to check it. I don't like trading w/o full confidence in my software. Thanks for all your help. I will keep digging into that page you pointed me to but I dont see it in there. |
| [2018-09-13 22:37:37] |
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From documentation: Finally, if support has referred you to this page, then as a matter of policy we do not provide any help beyond referring to this documentation with Daily Profit/Loss calculations. If you have a question about it and it does not look right, there is no further help we will provide.
Going through the steps on that page and understanding them, will eventually give you the answer. That there can be no doubt about. We do not know the answer to the question without very careful analysis following the steps on that page and looking at your data and that is not a service that we provide. Also you should never have full confidence in the Daily Profit/Loss value. There are too many things that can just simply go wrong none of which are within our control. This is why we just simply do not get involved in this beyond preparing and maintaining documentation. This is why we always follow a strategy of transferring the burden upon the user since we do not have access to the data or have control over various aspects of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-14 00:30:03
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| [2018-09-13 23:10:08] |
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Actually there is another item we can add to the documentation which will allow you to simulate what the daily profit/loss is for any day so you can not lose the chance for evaluating this at any later point in time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-13 23:10:18
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| [2018-09-14 09:15:06] |
| Cavalry3162 - Posts: 523 |
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@User672082 are you sure you traded the exact same contract? or was your trade being done in the jun contract and then sierra rolled over to sep? whats the trade activity log reporting? Date Time Of Last Edit: 2018-09-14 09:21:26
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| [2018-09-14 12:03:47] |
| User672082 - Posts: 62 |
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Trade log saw it, but PnL was blank. Yes still trading cl 10-18 contract on Sierra and Ninja (my broker)
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