Support Board
Date/Time: Tue, 21 Jan 2025 12:17:27 +0000
The status bar has disappeared from all Instances(4)
View Count: 663
| [2018-08-22 17:03:10] |
| User735640 - Posts: 14 |
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The status bar has disappeared from control bar of all Instances(4). It is still listed however within the control bar1. I removed it and added it back and still it is not visible. SC version 1792. Solution? |
| [2018-08-22 18:27:04] |
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Maybe you need to move it up in the list of items in the Selected Control Bar Commands list in the window for configuring Control Bar Buttons: Control Bar: Customize Control Bars >> Control Bar 1-12 (Global Settings) For test purposes move it to the top of the list. Is there any evidence on the Control Bar that it is visible even if it does not display anything? Post an image of the entire main window by selecting Edit >> Screen Images >> Upload Main Window Image and paste the link here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-22 18:27:35
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| [2018-08-22 18:42:29] |
| User735640 - Posts: 14 |
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Thanks. I moved it up 3 spots in the list of items and now its visible. It was visible in version 1765 in its original location in the list of items. Installed version 1792 and it disappeared. I uploaded an image of the control bar before moving the status bar up the list Date Time Of Last Edit: 2018-08-22 18:51:56
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 status.PNG / V - Attached On 2018-08-22 18:51:07 UTC - Size: 14.59 KB - 268 views |
| [2018-08-22 18:48:55] |
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Attach the main configuration file from the Sierra Chart installation folder. This is the Sierra3.CFG file and we will test this. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-22 18:57:37] |
| User735640 - Posts: 14 |
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File attached from the instance i moved the status bar up to have it visable
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Private File |
| [2018-08-22 19:02:25] |
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Using that configuration file, when we move it all the way to the end we see it ourselves: http://www.sierrachart.com/image.php?Image=153496452929.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-22 19:03:06
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| [2018-08-22 19:10:44] |
| User735640 - Posts: 14 |
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Interesting. The screen shot of the control bar before I moved it up didn't show it visible, even tho there was room for more buttons on the bar. I can see it now, so problem solved I guess. |
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