Support Board
Date/Time: Mon, 20 Jan 2025 13:56:31 +0000
freeze after save all
View Count: 605
| [2018-06-24 22:05:03] |
| tomtom - Posts: 53 |
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Hi since the version 1705 I have the problem that after i right click in context menu "save all" the pointer freezes. After minimixe maximise in the taskbar, cursor works normal. even after update to version 1768, the problem is still there. |
| [2018-06-25 03:02:47] |
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This sounds like an operating system problem. If Sierra Chart itself is not actually freezing or using high CPU usage, then there is not anything we can do from our side to help with this operating system problem. The only thing we can say is that saving a Chartbook changes the pointer to an hourglass but it goes back to normal after. Try using another computer and see if you have the problem. First time in the history of Sierra Chart have we ever heard of a problem like this. Quite sure it is on the operating system side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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