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Trade Order Errors with keyboard shortcuts

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[2018-06-13 08:36:28] #1 [Go To First Post]
User7817001 - Posts: 96
[Buy Ask] and [Sell Bid] order buttons on trade window function as expected, which work fine, also [Clear Recent Bid and Ask Volume] menu dropdown work fine, but... I have created keyboard shortcuts for all 3 and they do not function at all, the Buy and Sell shortcuts create a Trade Order Error "Sell limit must be above last price" and "Buy Limit order must be below last price", and clearing shortcut does nothing Thoughts?

[2018-06-14 09:11:48] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
the Buy and Sell shortcuts create a Trade Order Error "Sell limit must be above last price" and "Buy Limit order must be below last price", We will solve this. and clearing shortcut does nothing We are checking on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-14 09:12:05

[2018-06-14 10:36:29] #3 [Go To First Post]
User7817001 - Posts: 96
clearing shortcut does nothing... this now does function, but... i had to [clear all shortcuts] 1st, then i created the shortcut, and it functioned i presume, there was a default shortcut for this function, which prevented mine from being created please do not worry about this one thanks

[2018-06-14 19:02:18] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Okay thank you. For the first issue, update to the latest prerelease following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-06-14 20:09:35] #5 [Go To First Post]
User7817001 - Posts: 96
I have updated to 1762 32-bit Using the buttons in the trade window, all four (4) types of orders [Buy Ask], [Buy Bid], [Sell Ask], and [Sell Bid] are placed without Trade Service Log messages, which is good, but... Using keyboard shortcuts, the Trade Service Log messages "Trade Order Error: Sell (or Buy) limit order must be above (or below) last trade price: xxxx.xx" continue, for each buttons, depending on when the a specific button is pressed related to the price being at the Bid or the Ask, the issues remain after the update, sorry, thanks for trying. I machine gunned both buttons, and keyboard shortcuts, then cleared order history (simulation mode) between tests, several times, the buttons on the trade window, would place the orders without error messages each and every time, the keyboard shortcuts, errored

[2018-06-14 21:30:42] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You really need the "Prerelease" which is now 1765. You need update with Help >> Download Prerelease. It is not a matter of trying, we have solved the problem. This is something fully within our control. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-14 21:31:02

[2018-06-14 22:22:02] #7 [Go To First Post]
User7817001 - Posts: 96
Pre-release installed and functioning as stated, and requested. LMAO, I love the teams snarky, definitive replies, always brings a smile. The response was quick and very much appreciated. Thank you, Mark

[2019-08-15 09:43:37] #8 [Go To First Post]
T44 - Posts: 363
the Buy and Sell shortcuts create a Trade Order Error "Sell limit must be above last price" and "Buy Limit order must be below last price", We will solve this. I am experiencing the same issue with the Buy Best Bid + 1 tick (Sell Best Ask - 1 tick) control bar buttons. e.g. today on V1971 Trade Order Error: Buy Limit must be below or equal to last trade price: 1.1175 \| Symbol: [Sim]F.US.EEUU19 \| TradeAccount: Sim1 \| 2019-08-15 04:37:47.743

[2019-08-15 21:42:43] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this: Chart Trading and the Chart DOM: Enabling/Disabling Automatically Rejecting Orders which will Fill Immediately or be Rejected Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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