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Date/Time: Mon, 23 Dec 2024 02:58:10 +0000



[Locked] - Flagging to Reload Trades in charts Received a business-level reject message

View Count: 1206

[2018-06-12 17:34:41]
User759712 - Posts: 5
I walked away from my computer for a bit and when I returned, this was in the message log window. I'm not sure if it appeared while I was AFK or earlier, and perhaps I just didn't notice. The "Collateral inquiry rate exceeds limit" is what caught my eye... hoping this is not related to my account $$$.

Trade Activity Log: File read result: 1184 records inserted. 153 fill records inserted. 0 records filtered. | 2018-06-12 10:18:13
Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-05-28 00:00:00. Non-sim records date-time limit is 2018-03-11 00:00:00. Non-sim fill record date-time limit is 2017-06-12 00:00:00. | 2018-06-12 10:18:13
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 10:38:50
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 10:50:59
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 11:09:28
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 11:15:01
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 11:16:53
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 11:46:49
Received a business-level reject message. (RefSeqNum: 330. RefMsgType: UBB. BusinessRejectReason: 0) Reason: Collateral inquiry rate exceeds limit. | 2018-06-12 12:00:37 *
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2018-06-12 12:01:04
[2018-06-12 18:59:16]
Sierra Chart Engineering - Posts: 104368

Received a business-level reject message. (RefSeqNum: 330. RefMsgType: UBB. BusinessRejectReason: 0) Reason: Collateral inquiry rate exceeds limit. | 2018-06-12 12:00:37 *
This can be safely ignored. It has to do with requesting of account balance data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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