Support Board
Date/Time: Sun, 24 Nov 2024 08:56:50 +0000
REGULAR STREAM
View Count: 1209
| [2013-10-11 03:31:55] |
| User45578 - Posts: 49 |
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WHEN I USE SIERRACHART WHITH TRANSACT,SOMETIMES THE CHARTS STOP AT ONE GIVEN HOUR AND I?VE TO DONE:"DELET AND DOWNLOAD DATA "TO BE IN TIMES AGAIN MAY I KNOW HOW TO GET REGULAR STREAM I DONT THING THAT THE MISTAKE COMES FROM MY HARDWARE BECAUSE WHITH NINJA TRADER THE STREAM IS STILL RUNNING IN THE SAME TIMES
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| [2013-10-11 06:42:11] |
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If the data feed has stopped, the only way you would be able to restart it is to select File >> Disconnect and then File >> Connect to Data Feed. Performing a Delete and Download Data operation will only fill in the missing data but then the Chart will still fail to update after that. So if the data feed is actually stopping and does not resume unless you reconnect to the data feed, please contact your broker and have them put you in contact with TransAct support about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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