Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 11:39:19 +0000



Post From: REGULAR STREAM

[2013-10-11 06:42:11]
Sierra Chart Engineering - Posts: 104368
If the data feed has stopped, the only way you would be able to restart it is to select File >> Disconnect and then File >> Connect to Data Feed.

Performing a Delete and Download Data operation will only fill in the missing data but then the Chart will still fail to update after that.

So if the data feed is actually stopping and does not resume unless you reconnect to the data feed, please contact your broker and have them put you in contact with TransAct support about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing