Support Board
Date/Time: Sun, 19 Jan 2025 19:53:53 +0000
CFE
View Count: 1852
| [2018-05-01 16:40:10] |
| User531665 - Posts: 4 |
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Hi, I added CFE as a data feed directly from SC for $21. I can't pull up symbol VI for the VIX futures. I tried symbols VI, VI-K18, VI-K18-CFE. My normal data global settings>data is Rithmic 01-US. Please let me know what symbol to use. Thank you. |
| [2018-05-01 19:01:05] |
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We needed to add this symbol. It is now added. Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps You will see the symbol listed in File >> Find Symbol >> Futures (non-tradable) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-01 23:40:06] |
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From User: Hi,
I created a ticket earlier because I subscribed to CFE data from Sierra and couldn't fine the symbol for VIX. That ticket was moved to the SC boards. There was a response and I followed the instructions under "Update Symbol Settings". I turned off my data feed and re-connected. I even closed down SC and re-opened. My SC is from AMP futures. In addition to the data I get from AMP, I subscribe to stock data and now CFE from SC directly. I'm not sure if that makes a difference. My data is Rithmic. I am still unable to locate the symbol for VI (VIX futures). Under "find symbol" from the chart settings, there is no category "futures (non-trading)" and there is no category for "CFE". I see the following below categories. CFD FOREX FUTURES FUTURES SPREADS - CBOT (SC EXCHANGE DATA) FUTURES SPREADS - CME (SC EXCHANGE DATA) FUTURES SPREAD - COMEX (SC EXCHANGE DATA) FUTURES SPREADS ICE (ICE (SC EXCHANGE DATA) FUTURES SPREADS IDE EU / LIFFE (SC EXCHANGE DATA) FX INDEXES INEXES (REAL TIME) MARKET STATS OTHER PREMIUMS STOCKS Thanks! Sierra Chart Support |
| [2018-05-02 01:00:26] |
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Under "find symbol" from the chart settings, there is no category "futures (non-trading)" and there is no category for "CFE". We apologize for this. We thought this got released. But it is certainly now. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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