Support Board
Date/Time: Sun, 19 Jan 2025 03:26:37 +0000
NOBM8 contract doesn't display correctly
View Count: 717
| [2018-03-21 12:41:21] |
| User953894 - Posts: 59 |
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I'm using CQG Web API and trying to trade the NOB contract. I validated with my broker that the correct format for the instrument name is F.US.NOBM8. The chart loads and even givers the correct name as NOB (10yr - 30yr) ICS Spread: June 2 on the chart window header. But the grid labels and values show -0.5/32, -1/32, etc. instead of the expected values of somewhere around 216-217. Also, I tried to enter an order for this instrument, just to see. I opened a sell limit that wouldn't be executed. It accepted, but in looking at the Orders and Positions window, the margin requirement is displayed as 2000.00. When I tried this yesterday, the margin displayed as 2500.00. In checking with the broker, the correct margin should be 1265.00. The broker couldn't understand why the problem, and suggests I check with you to help identify the problem. |
| [2018-03-21 17:39:31] |
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This is what we see for that symbol using the Sierra Chart Exchange Data Feed: http://www.sierrachart.com/image.php?Image=1521653872897.png The values you see are correct and we cannot provide further help with that. We have no control over the margins. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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