Support Board
Date/Time: Sat, 18 Jan 2025 13:22:08 +0000
99% of the trades simple doesnt works with bitmex
View Count: 4208
| [2018-02-15 01:29:14] |
| User271989 - Posts: 44 |
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i paid a lot of money for one of the coders listed in the site to try everything to make a BOT to work with bitmex. He and i sent a lot of messages for support or try to solve the problems response was that a less than 3 weeks a new software to connect to bitmex would solve the problem. There is way more time since this response and the errors only get way worse but today i am watching the software close and my feel is that in the truth 99% (or 100%) of the trades have one error or another wich aways end with a error message and trade needs to be desactivate. Then i log in the vps, set the bot on and in the very first trade a new error cames again this is the error i got many times today (there was not any trade opened at this time): ====== Auto-trade: XBTUSD-BMEX 1 Min #1 | PinBar Trading | Bar start date-time: 2018-02-15 00:57:00.000 | BuyEntry signal is ignored because maximum Long Position quantity allowed has been reached or would be exceeded with new order. Max. Position allowed: 10. Resulting Position without working orders: 10. Resulting Position with all working orders except exits: 40. Resulting Position with Market working orders: 10 | 2018-02-15 00:58:04 ====== can i by now give up and accept i threw a lot of money in the trash can? |
| [2018-02-15 02:04:48] |
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He and i sent a lot of messages for support or try to solve the problems Who did you contact and by what method?response was that a less than 3 weeks a new software to connect to bitmex would solve the problem. Not sure what this is referring to or who said this.In regards to: Auto-trade: XBTUSD-BMEX 1 Min #1 | PinBar Trading | Bar start date-time: 2018-02-15 00:57:00.000 | BuyEntry signal is ignored because maximum Long Position quantity allowed has been reached or would be exceeded with new order. Max. Position allowed: 10. Resulting Position without working orders: 10. Resulting Position with all working orders except exits: 40. Resulting Position with Market working orders: 10 | 2018-02-15 00:58:04
Do you understand what this is telling you? If this is the result, of working orders not getting a response from BitMEX, that is a problem on the BitMEX side but we are working on a solution with direct integration to BitMEX. We expect this only to be about a week away. can i by now give up and accept i threw a lot of money in the trash can? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-18 01:31:50
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| [2018-02-15 02:09:30] |
| User271989 - Posts: 44 |
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the trader is onn. sorry. And i really sorry more if this problem is a fault from bitmex. But i realy exausted today. Just got i new error right now: BitMEX order update (Order reject). Info: BitMEX Trading Master - DTC order update (Order reject). Info: (monitor.ml.Error (Failure "HTTPError: Invalid price") ("Raised at file \"pervasives.ml\", line 32, characters 17-33" "Called from file \"src/deferred0.ml\", line 61, characters 64-69" "Called from file \"src/job_queue.ml\", line 159, characters 6-47" "Caught by monitor try_with_or_error")). Internal Order ID: 626. Service Order ID: 1831270. Symbol: XBTUSD-BMEX | 2018-02-15 02:03:04 * this is will be solved with the new software/solution too? thanks and sorry again Date Time Of Last Edit: 2018-02-15 03:11:44
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| [2018-02-15 03:18:15] |
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Ask BitMEX about the order with Service Order ID: 1831270 from Sierra Chart and find out why it is considered having an invalid price. this is will be solved with the new software/solution too Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-15 03:18:35
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| [2018-02-16 07:40:31] |
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For the new BitMEX trading integration, refer to this thread: Direct BitMEX Trading Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-16 23:19:51] |
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Do let us know how the new BitMEX Trading Direct connection is working for you. Once again here are instructions to use that: Direct BitMEX Trading Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-16 23:31:19] |
| User271989 - Posts: 44 |
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i am having problem with item 4: i dont know how to get a new api get and api "secret. And bitmex dont answer me.
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| [2018-02-17 00:05:45] |
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OK we have asked BitMEX to prepare a help document for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-17 04:31:31] |
| User271989 - Posts: 44 |
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i got the Keys should i disconnect the "sierra chart integration" or i will use both? |
| [2018-02-17 04:55:42] |
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You can remove the key associated with the Sierra Chart integration. You will not need to use it any longer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-17 04:55:52
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| [2018-02-18 00:03:12] |
| User271989 - Posts: 44 |
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i have been running the entire day. had many signals without problem but right now i had this error message: Trade Activity Log: File read result: 5455 records inserted. 1260 fill records inserted. 0 records filtered. | 2018-02-17 05:05:03 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-02-02 00:00:00. Non-sim records date-time limit is 2017-11-16 00:00:00. Non-sim fill record date-time limit is 2017-02-17 00:00:00. | 2018-02-17 05:05:03 New order rejected: The system is currently overloaded. Please try again later. Internal Order ID: 665. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-02-17 23:24:02 * |
| [2018-02-18 00:08:49] |
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This is good. This text: The system is currently overloaded. Please try again later
Is from BitMEX. It is self describing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-20 23:09:39] |
| User271989 - Posts: 44 |
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i am getting this every time: New order rejected: The system is currently overloaded. Please try again later i and the coder are trying to reactivate the trade after we got a alert with erros but in the next trade the error happens again. from Bitmex all i could get is be permabaned in the trollbox by Bitmex_Stefan for post "false" statistics about the order rejection i am getting. And i was ignored when i asked opening a ticket when it would be solved. In the trollbox he said they have been working on it. ther is any workaround for it or just sit and waiting they solve form they side? Date Time Of Last Edit: 2018-02-20 23:12:25
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| [2018-02-20 23:32:11] |
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or just sit and waiting they solve form they side? Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-22 12:20:45] |
| User271989 - Posts: 44 |
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1- navegating here in Sierra chart i was searching for another brokers to try to use the bot and found a "black listed" services. Just speaking in theory how long would take to put a broker with very unreliable operation? 2- will be bitfinex trading avaible sooner? any prediction on when it will be avaible? |
| [2018-02-22 18:04:54] |
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1. We do not do this anymore. We have had enough of them. 2. That task is on hold, and may never complete. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-22 18:11:00] |
| User271989 - Posts: 44 |
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Now I see my question was not clear. But how long would take to Sierra put a bad broker (one of these wich still listed in the site as supported services) in the black list? Maybe you understand and this was the correct response but I am correcting to be clear. Sorry for my horrible english |
| [2018-02-24 11:47:40] |
| Napoleon Dynamite3 - Posts: 29 |
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2. That task (Bitfinex integration) is on hold, and may never complete.
You must have good reasons. Hopefully, you will release alternatives. |
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