Support Board
Date/Time: Fri, 17 Jan 2025 19:43:26 +0000
Loading and saving chartbooks takes longer on SC prereleases after SC 1669
View Count: 1061
[2017-12-21 18:15:12] |
TechTrader - Posts: 116 |
Saving (Ctrl S and Ctrl A) chartbooks with Spreadsheet System for Trading studies takes 3-4 times as long on the prereleases after SC 1669 When starting or exiting SC, on prereleases after SC 1669 the loading and saving process on several chartbooks can be quite extended. Also when connecting to Transact (in my case) it takes quite a long time for the connect dialog box to appear and longer to connect. Sometimes I have to Disconnect and then Reconnect on the toolbar to achieve a successful connection. The above does not occur with SC 1669. |
[2017-12-21 18:23:37] |
Sierra Chart Engineering - Posts: 104368 |
Most likely this has to do with Spreadsheets and not the Chartbooks themselves. Your Spreadsheets must contain a lot of data. You can tell if it is with spreadsheets by just going to the spreadsheet and selecting File >> Save. Try reducing the data in them: http://www.sierrachart.com/index.php?page=doc/UsingTheSpreadsheetStudy.php#ClearingOldStudyAndOtherDataFromSpreadsheets Refer to the What is New page for the recent work on Spreadsheets: http://www.sierrachart.com/index.php?page=doc/Whats_New.php Also when connecting to Transact (in my case) it takes quite a long time for the connect dialog box to appear and longer to connect. Contact TransAct about this. We cannot help with that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-21 18:34:00
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[2017-12-21 18:33:38] |
Sierra Chart Engineering - Posts: 104368 |
We will do some testing with the new streaming format for Spreadsheets and see if there any performance issues. We really would not expect much difference compared to how spreadsheets are saved/loaded before.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-12-28 10:17:50] |
Sierra Chart Engineering - Posts: 104368 |
The spreadsheet saving and loading performance issue is resolved in the latest "Prerelease". Update following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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