Login Page - Create Account

Support Board


Date/Time: Thu, 21 Nov 2024 16:51:41 +0000



Candles formation issue

View Count: 2155

[2013-04-04 18:26:21]
Zonescalper - Posts: 6
Dear support,

The candles in my 2 minute chart are not correctly created. The first chart has candles created at 14:12 and 14:14 and then again time says 14:12 and 14:14 for the two candles after that.

http://www.sierrachart.com/image.php?l=1365099347691.png

The second chart I have redownloaded the chart again and I get the correct chart.

http://www.sierrachart.com/image.php?l=136509937346.png

What can I do to solve this candle formation issue?

Kind regards, Zones
[2013-04-04 21:07:02]
Sierra Chart Engineering - Posts: 104368
How do you have:
Global Settings >> Data/Trade Service Settings >> Timestamp Using Local Computer Clock set?

In general what you have is a time stamping problem. Refer to help topic 38 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails38.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account