Support Board
Date/Time: Thu, 28 Nov 2024 21:35:28 +0000
[Locked] - Bitmex position data error
View Count: 2051
| [2017-10-02 21:54:54] |
| doctor10 - Posts: 78 |
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Spreadsheet automated trading is being used here. It seems as tho sierra is getting a sell order through because it will sell XBTZ17 after being long but then the position data isn't updating on the sierra side. example: If I'm long 500 and a sell signal is generated by sierra it exits the position successfully on the Bitmex side but sierra will still think its 500 long. Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.000 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.001 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.001 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.003 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.003 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.004 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.004 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:51:56 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.005 | BuyExit signal is ignored. Long position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:52:05 Auto-trade: XBTZ17-BMEX Renko 1t #2 | MkII | Bar start date-time: 2017-10-02 17:51:54.005 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 0. Current Position: 500. Current Position with exit market orders: 0 | 2017-10-02 17:52:05 BitMEX order update (Order reject). Info: Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 64729. Service Order ID: 295918. Symbol: XBTZ17-BMEX | 2017-10-02 17:52:26 * thanks, dave |
| [2017-10-02 23:42:56] |
| User439067 - Posts: 48 |
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I'm also getting errors like this today. You can get a order in but the lines for your orders and pnl will show up initially then give an error saying they timed out. The lines then go away but the order is still present on Bitmex site. I read today that Bitmex updated their websocket API today and enabled rate limiting. BitMEX | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | 2017-10-02 18:22:55 BitMEX order update (Order reject). Info: Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1590. Service Order ID: ######. Symbol: XBTUSD-BMEX | 2017-10-02 18:44:56 * Date Time Of Last Edit: 2017-10-02 23:47:23
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| [2017-10-03 04:04:44] |
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We have several reports of this. BitMEX is aware of it and we let them know about it again. Sounds like it is being caused by their rate limiting. The need to turn that off for our connection. We are working on direct integration to BitMEX and when that is done, we expect these problems to be resolved or substantially less. Allow about 60 days for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-03 09:57:02] |
| User14653 - Posts: 15 |
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BitMEX | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | 2017-10-03 09:40:00 Requesting order status for non-responsive order. | Symbol: XBTUSD-BMEX | TradeAccount: midis1208:53929 | InternalOrderID: 1973 | Current Status: Pending Cancel | 2017-10-03 09:42:57 * BitMEX order update (Order reject). Info: Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1973. Service Order ID: 296541. Symbol: XBTUSD-BMEX | 2017-10-03 09:43:29 * BitMEX order update (Order reject). Info: Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1974. Service Order ID: 296544. Symbol: XBTUSD-BMEX | 2017-10-03 09:50:19 * I have problem too |
| [2017-10-03 09:59:12] |
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We are able to reproduce problem ourselves. It seems like everyone is encountering it now. It is a serious issue and BitMEX needs to resolve it. It is on the BitMEX side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-03 11:15:43] |
| doctor10 - Posts: 78 |
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Any word on possible resolution time?
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| [2017-10-03 15:42:39] |
| BitMEX_Sam - Posts: 7 |
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The issue is now resolved. Our sincere apologies for the disruption.
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| [2023-03-24 20:09:03] |
| WeroTrader - Posts: 46 |
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I have the same problem, it is not clear to me if it has already been solved Auto-trade: ETHUSDT_PERP_BINANCE[M] Aligned Renko 21t #1 | ES Futures Auto Trade Strategy | SellExit | Bar start date-time: 2023-03-24 13:45:07.578 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 3. Current Position: 3. Current Position with exit market orders: 3 | 2023-03-24 18:45:07.893 TradeActivity files query time: 0.015500 seconds. Entries: 24. Current queries: 1 | 2023-03-24 18:47:52.943 Auto-trade: ETHUSDT_PERP_BINANCE[M] Aligned Renko 21t #1 | ES Futures Auto Trade Strategy | SellExit | Bar start date-time: 2023-03-24 13:50:27.083 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 3. Current Position: 3. Current Position with exit market orders: 3 | 2023-03-24 18:50:53.204 Auto-trade: ETHUSDT_PERP_BINANCE[M] Aligned Renko 21t #1 | ES Futures Auto Trade Strategy | SellExit | Bar start date-time: 2023-03-24 13:52:42.441 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 3. Current Position: 3. Current Position with exit market orders: 3 | 2023-03-24 18:52:42.879 Auto-trade: ETHUSDT_PERP_BINANCE[M] Aligned Renko 21t #1 | ES Futures Auto Trade Strategy | SellExit | Bar start date-time: 2023-03-24 13:53:04.462 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 3. Current Position: 3. Current Position with exit market orders: 3 | 2023-03-24 18:53:07.643 Auto-trade: ETHUSDT_PERP_BINANCE[M] Aligned Renko 21t #1 | ES Futures Auto Trade Strategy | SellExit | Bar start date-time: 2023-03-24 13:53:17.525 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 3. Current Position: 3. Current Position with exit market orders: 3 | 2023-03-24 18:53:18.234 Auto-trade: ETHUSDT_PERP_BINANCE[M] Aligned Renko 21t #1 | ES Futures Auto Trade Strategy | SellExit | Bar start date-time: 2023-03-24 14:06:12.605 | SellExit signal is ignored. Short position quantity does not exist or there are already working exit orders that will flatten the position. Current Position with working exit orders: 3. Current Position: 3. Current Position with exit market orders: 3 | 2023-03-24 19:06:13.429 |
| [2023-03-25 07:16:51] |
| Sierra_Chart Engineering - Posts: 17206 |
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What is the problem you are having? We are not going to reread this thread. And we must always always hear from the user specifically what the issue is. Never make reference to what someone else said. We are going to lock this thread now. Start a new thread with your question with 100% clarity and precision. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-25 07:17:20
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