Support Board
Date/Time: Thu, 28 Nov 2024 23:36:30 +0000
Post From: Bitmex position data error
[2017-10-03 04:04:44] |
Sierra Chart Engineering - Posts: 104368 |
We have several reports of this. BitMEX is aware of it and we let them know about it again. Sounds like it is being caused by their rate limiting. The need to turn that off for our connection. We are working on direct integration to BitMEX and when that is done, we expect these problems to be resolved or substantially less. Allow about 60 days for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |