Support Board
Date/Time: Wed, 15 Jan 2025 13:09:44 +0000
Not receiving notice from TD Ameritrade that an order is canceled
View Count: 1618
| [2017-08-17 10:53:14] |
| Lawrence B - Posts: 11 |
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While Sierra correctly allows stock orders or cancellations on TD Ameritrade, it does not show that the order is cancelled but instead shows cancellation is pending until the display times out.
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| [2017-08-17 14:41:17] |
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Does your TD Ameritrade account contain more than one trading account on it? Either way, there should be an update within 5 seconds, and if not this is going to be a TD Ameritrade issue. We recommend not using TD Ameritrade for trading and we recommend instead using Interactive Brokers. The TD Ameritrade interface from TD Ameritrade that Sierra Chart uses is old, and is no longer supported by TD Ameritrade. It is substandard. We will not spend any time investigating this due to the above facts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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