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Date/Time: Wed, 15 Jan 2025 15:57:26 +0000



Post From: Not receiving notice from TD Ameritrade that an order is canceled

[2017-08-17 14:41:17]
Sierra Chart Engineering - Posts: 104368
Does your TD Ameritrade account contain more than one trading account on it?

Either way, there should be an update within 5 seconds, and if not this is going to be a TD Ameritrade issue.

We recommend not using TD Ameritrade for trading and we recommend instead using Interactive Brokers. The TD Ameritrade interface from TD Ameritrade that Sierra Chart uses is old, and is no longer supported by TD Ameritrade. It is substandard.

We will not spend any time investigating this due to the above facts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing