Support Board
Date/Time: Wed, 15 Jan 2025 15:42:14 +0000
Hide milliseconds from Time and Sales Possibility!
View Count: 1496
[2017-08-09 09:39:13] |
User194343 - Posts: 25 |
Dear Sierra, can you do that? Because, if i have many T&S at screen, this hiding will be less eating space.... Can you do that? Please, it's not only my wishes... with respect, Anthony |
[2017-08-09 12:53:27] |
Sierra Chart Engineering - Posts: 104368 |
What about just narrowing the width of the Time column on the Time and Sales window? You can do that by dragging the right edge of the column with your Pointer at the top of the column. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-09 12:53:44
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[2017-08-09 13:06:01] |
User194343 - Posts: 25 |
Yes, it's possible of course. But... if i will just narrowing - the price will be very near with seconds, right? Yes, it's hide milliseconds, but.. the readability of t&s will be ... not so good already. Thank you very much, Sierra, for fast reply, with hope, Anthony (may be u remember me by CTS4 Bundled-Unbundled selector conversation - thank you for this realisation!;)) Date Time Of Last Edit: 2017-08-09 13:07:31
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[2017-08-10 13:18:09] |
User194343 - Posts: 25 |
Excuse me, that's all? with respect, Anthony |
[2017-08-10 19:32:51] |
Sierra Chart Engineering - Posts: 104368 |
OK we will see about adding an option for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-11 07:21:52] |
User194343 - Posts: 25 |
THANK YOU A LOT SIERRACHART TEAM!!
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[2017-08-21 07:40:03] |
User194343 - Posts: 25 |
Hello, Sierra! Thank you for adding Milliseconds hiding possibility. But i got a problem with 99 version - there is no updating any ticker ;) T&S, DOM - just staying... I have downgraded to 98 - well, it's ok as usual. Again upgraded to 99 - not working again - at two computers... With datafeed DEMO CTS, with LIVE CQG - all the same. not working. OS was Windows XP, Windows 7 64 - all the same. with 98 - it's fully OK! with respect Date Time Of Last Edit: 2017-08-21 13:52:46
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[2017-08-21 13:51:34] |
Sierra Chart Engineering - Posts: 104368 |
This is very unusual. We would not expect any problem like this at all. And we cannot reproduce this. If a chart/symbol is not updating in real-time, then provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-21 14:01:10] |
User194343 - Posts: 25 |
YES! this is very strange. my log is in attached. I am reinstalled SierraChart with fully deleting of folder of SC - still not working. Only one instance of SC - still not working. It's not ISP problem - i have 2 providers. And with both are not working. Sorry for some.. assumption... but "SOCKS 5 proxy support which allows Sierra Chart to work on any network which requires the use of a SOCKS 5 proxy. Username and Password verification is also supported. This is configured through the main Sierra Chart Login window, and also through Global Settings >> Data/Trade Service Settings >> Proxy Settings . This is a long overdue feature. This is especially useful in corporate environments. This feature cannot work with TransAct or Rithmic because Sierra Chart does not use direct connectivity for those services and we encourage those services to offer a direct connectivity option. And that option will need to follow the DTC Protocol. This feature allows a user to tunnel all Sierra Chart connectivity through a central proxy server. " may be if you changed some connections procedures, may be really exist DIFFERENCE between 98 and 99 version, which affected and to no-proxy user too? I have a router at both cases. This is not some issue with date-time on my local computers - 98 version working normal. Depth, Charts, T&S - all not working with real time about Depth: Requesting market depth updates for: F.US.RTYU17 if supported. | 2017-08-21 10:37:08 Unsubscribed from market depth data for F.US.RTYU17 | 2017-08-21 10:37:13 ... Date Time Of Last Edit: 2017-08-21 14:41:15
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log.txt - Attached On 2017-08-21 14:00:08 UTC - Size: 8.8 KB - 355 views |
[2017-08-21 15:37:34] |
Sierra Chart Engineering - Posts: 104368 |
We see what the problem is now. We are resolving this and we are releasing version 1600 in a few minutes. It is not something we were able to detect in our testing due to the market data configuration we were using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-21 18:44:23] |
User194343 - Posts: 25 |
Ok! I am very happy that you spoted this problem so fast!!! Now is working! Thanx a lot - you are the best engineering team. With respect. Anthony. Date Time Of Last Edit: 2017-08-21 19:32:55
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