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Direct MessagesDate/Time: Fri, 18 Oct 2024 06:02:22 +0000
User Question
View Count: 761
| [2017-05-03 16:53:54] |
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I currently have 2 machines running Sierra Chart. When I try to start Sierra Chart on a 3rd machine, I can log into Sierra Chart, but do not get real-time data feed. I think that our subscription allows for up to 4 machines. The following is being written to the Message Log on the 3rd machine: SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2017-05-03 10:45:34 Any insights here? With your Sierra Chart account you can run as many instances of Sierra Chart as you need on up to 4 different computers/systems at a time. But only 3 instances are able to connect to the Exchange Data Feed (And you currently have all 3 enabled): https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections All instances of Sierra Chart that do not need to get data from the Exchange Data Feed should have the "Allow Support for Sierra Chart Data Feeds" option (Under "Global Settings >> Data/Trade Service Settings") disabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support Date Time Of Last Edit: 2017-05-03 23:01:27
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| [2017-05-03 17:34:12] |
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Make sure you have activated the third real-time data connection. Refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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