Support Board

Date/Time: Fri, 18 Oct 2024 08:43:01 +0000

Post From: User Question

[2017-05-03 16:53:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart - Max - Posts: 5683
I currently have 2 machines running Sierra Chart. When I try to start Sierra Chart on a 3rd machine, I can log into Sierra Chart, but do not get real-time data feed. I think that our subscription allows for up to 4 machines. The following is being written to the Message Log on the 3rd machine: SC Data - All Services \| Logon error received from server: Limited to one connection per username for the requested data source. \| 2017-05-03 10:45:34 Any insights here? With your Sierra Chart account you can run as many instances of Sierra Chart as you need on up to 4 different computers/systems at a time. But only 3 instances are able to connect to the Exchange Data Feed (And you currently have all 3 enabled): https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections All instances of Sierra Chart that do not need to get data from the Exchange Data Feed should have the "Allow Support for Sierra Chart Data Feeds" option (Under "Global Settings >> Data/Trade Service Settings") disabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support Date Time Of Last Edit: 2017-05-03 23:01:27