Support Board
Date/Time: Mon, 13 Jan 2025 03:01:10 +0000
6EM7 screens
View Count: 625
[2017-03-27 10:17:08] |
User504193 - Posts: 38 |
I have just logged on after a month or so since my last logon. I've updated the rollover for 6EM7. I have 21 screens of varying ranges. All charts are set to using sierra chart continuous contract data. A lot of the screens are showing only data from logon. Can you advise? see attached.
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Attachment Deleted. |
[2017-03-27 17:56:07] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the information here for the different possibilities of what the problem can be and solutions: Using DTC Server for Data and Trading in Another Sierra Chart Instance Since you are using a sub instance, also refer to: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Historical Data and Missing Historical Data It is best to open a new chart for the symbol with the chart bars set to 5 minutes per bar and use that to make sure the data is there and to re-download the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-27 17:58:07
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