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Date/Time: Mon, 13 Jan 2025 06:16:34 +0000



Post From: 6EM7 screens

[2017-03-27 17:56:07]
Sierra Chart Engineering - Posts: 104368
Refer to the information here for the different possibilities of what the problem can be and solutions:
Using DTC Server for Data and Trading in Another Sierra Chart Instance

Since you are using a sub instance, also refer to:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Historical Data and Missing Historical Data

It is best to open a new chart for the symbol with the chart bars set to 5 minutes per bar and use that to make sure the data is there and to re-download the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-27 17:58:07