Support Board
Date/Time: Sun, 12 Jan 2025 23:46:08 +0000
TradeStation
View Count: 2526
[2017-03-20 14:16:13] |
Fabiano_ct - Posts: 2 |
Can I link Sierra Chart with a Tradestation? thank you!!! |
[2017-03-20 17:36:53] |
Sierra Chart Engineering - Posts: 104368 |
No, this is not supported.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-20 19:26:11] |
Fabiano_ct - Posts: 2 |
What is my next step? because I already sign up with you guy and paid for data. thank you |
[2017-03-20 22:49:28] |
Sierra Chart Engineering - Posts: 104368 |
Yes we do see that you have paid for the data feed but cannot take advantage of the real-time CME data at the lower-priced exchange fees because Trade Station is not a supported futures trading service. We have authorized your account to receive to receive the real-time data until the end of the month but we cannot authorize it beyond that. If you would like a refund for the usage time you paid for after March, we can do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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