Support Board
Date/Time: Mon, 13 Jan 2025 02:46:00 +0000
Post From: TradeStation
| [2017-03-20 22:49:28] |
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Yes we do see that you have paid for the data feed but cannot take advantage of the real-time CME data at the lower-priced exchange fees because Trade Station is not a supported futures trading service. We have authorized your account to receive to receive the real-time data until the end of the month but we cannot authorize it beyond that. If you would like a refund for the usage time you paid for after March, we can do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |