Support Board
Date/Time: Tue, 04 Nov 2025 14:58:19 +0000
SC 959 : I have problems with this message
View Count: 2717
|   [2013-04-02 17:05:35]     |  
| salsem - Posts: 43 | 
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                Hello Support SC TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2013-04-02 12:59:37 The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book11-CC,KC..cht | 2013-04-02 12:59:48 Thanks in advance  | 
        
|   [2013-04-02 18:24:12]     |  
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                Is that Chartbook file set to automatically  open?  If so, then remove it through Global Settings >> General Settings >>Files to Open on Start Up. Delete this Chartbook: C:\SierraChart\Data\C.Book11-CC,KC..cht It appears to not be valid. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-02 18:24:24  
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|   [2013-04-02 18:28:27]     |  
| salsem - Posts: 43 | 
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                 Charts book will not open ! numbers from 1 to 10 is fine chart book 11-12-13-14 not opens please help The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book11-CC,KC.cht | 2013-04-02 14:20:33 The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book12-CT,SB..cht | 2013-04-02 14:21:07 The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book13-BRN ,GAS.cht | 2013-04-02 14:21:20 The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book14-HE ,LE.cht | 2013-04-02 14:21:34  | 
        
|   [2013-04-02 19:04:49]     |  
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                It appears these Chartbooks are no longer valid.  Something has likely gone wrong with saving them on your system. Please use backup Chartbooks as documented here: http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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