Support Board
Date/Time: Thu, 26 Dec 2024 16:38:34 +0000
us data (CME)
View Count: 955
| [2017-03-09 15:35:00] |
| User502561 - Posts: 36 |
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HI, I would like get real time data for cme market e usa stocks and etf. I want see correct data for the order flow. Could you please let me know what I need to do? Regards, Massimo |
| [2017-03-09 16:53:24] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME For the stock and ETF data, you will need to use the Sierra Chart Exchange Data Feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-09 16:54:17
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| [2017-03-09 18:20:26] |
| User502561 - Posts: 36 |
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at the moment I use ib but the data is not perfect for the order flow
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| [2017-03-09 21:12:21] |
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This is good. Just follow through the step-by-step instructions here to use the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions You can use the lower-priced CME Group exchange fees since you have an Interactive Brokers account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-09 21:19:01
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| [2017-03-10 10:47:55] |
| User502561 - Posts: 36 |
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hi, I have activeted the trial for 5$ I follow the instruction I opened the simbol with sc data provider but the screen is empty what I did wrong? |
| [2017-03-10 17:35:59] |
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You also need to activate the required exchanges. Continue with step 9 here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-10 17:38:41] |
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If a chart is blank, then tell us the symbol you are using and provide a copy of the Message Log following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Also see the answer we gave in the prior post. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-07 15:05:00] |
| User502561 - Posts: 36 |
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Hi The software is connect the windows is green but the graph doesn t make the download price I have the message waiting to download historical data what I need to do? |
| [2020-12-07 16:53:35] |
| John - SC Support - Posts: 36861 |
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You still have not activated either the Sierra Chart Exchange Data Feed in order to get the Real-Time U.S. Equities, or the Denali Exchange Data Feed in order to get the Real-Time CME Group data. But, you should be able to get the Delayed data for both. We need to see your Message Log in order to understand what you are seeing. Follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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