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Date/Time: Sun, 12 Jan 2025 00:49:23 +0000



Horizontal Line in Time Incorrect

View Count: 1276

[2017-01-23 16:50:18]
Crtfyd - Posts: 281
vs 1493

I noticed that the "Horizontal Line in Time" is plotting the line incorrectly.

See attached pic (yellow arrows show the reference points)

Notice that the AMOUNT is correct (see Value Label on Right), but the position of the Line plotted is incorrect.

In the pic example. Notice the Open is(-8603). but the line is around (-5487). I used the Fib retracement tool to show you where the actual point is.

I reloaded, checked settings, tried several other days, all have the line incorrectly plotted BUT correctly identified.

I cant say when it happened exactly because I always wait for right after the OPEN to plot my Fib retracement to the OPEN, but I look at the LABEL which is actually correct. So I didn't notice until I started going back in my research and noticed the "yellow line of the Open" was not lined up with the FIB retracement OPEN plot I had applied. But it seems to me it is recent otherwise I would have noticed earlier.

I also removed the study and re-applied it to no avail.

http://www.sierrachart.com/image.php?Image=1485190039959.png
[2017-01-23 17:32:09]
Sierra Chart Engineering - Posts: 104368
When providing an image of the chart, you need to remove all other studies from the chart.

Provide another image of the chart. What you can do first is go to Chart >> Duplicate Chart and on the duplicated chart remove all of the other studies.

Make sure it shows at least one day of data.

Although the first thing to do is to make sure the Scale Range for the Horizontal Line at Time study is set to Automatic. Refer to:
http://www.sierrachart.com/index.php?page=doc/Scaling.html#ScaleWindowStudy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-23 18:58:23]
Crtfyd - Posts: 281
I uploaded the latest version. And still won't plot the Open.

I took all studies off (Ask/Bid Study has to stay because this Summation is based off of that).

Still the problem, but now I cant even scroll the chart to get the wrong OPEN in View (Its still there, you can see part of it upper right in yellow. So it's there like before, charting the correct "Label" of price, but not the actual level.

I change to Automatic, Independent, Same as Region, and it wont come into view now. The chart can resize but still the Horizontal Line at Time is not plotting correctly. It used to do this fine. Now with new version installed, still wont do this for a study.

The inputs for the "Horizontal Line at Time" are:
Input=SUM
Start Time=9:29:00
Use Stop Time=Yes
Stop Time: 16:15:00
Limit Horz...=Yes
Chart Region 2
Value Input: Inherited
Scale:In pic "Automatic" (but switched to others to no avail)



http://www.sierrachart.com/image.php?Image=1485197137790.png
[2017-01-23 20:32:09]
Crtfyd - Posts: 281
Fixed

I went through and Set ALL the studies within the Regions to the same "Automatic" scale.
It seems if even one is different,(ie: Independent) it affected the others.
Don't know if somewhere in the download or whatever it changed something regarding the scale, but regardless...

Considered this closed.

Thx
Date Time Of Last Edit: 2017-01-23 20:33:21
[2017-01-23 21:25:00]
Sierra Chart Engineering - Posts: 104368
Make sure the main price graph Scale Range is also set to Automatic refer to:
Chart Scale and Scale Adjusting: Opening the Scale Settings Window for the Main Price Graph
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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