Support Board
Date/Time: Sat, 23 Nov 2024 17:41:52 +0000
v1004: Error creating Alert Manager window
View Count: 1739
| [2013-08-05 04:13:18] |
| joshtrader - Posts: 488 |
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When I open my chartbook, I get "Initialization error: Error creating the Alert Manager window. If you need more help please contact Sierra Chart Support for assistance." Please note, this is only on 1 of my 3 installed copies of SC, so it is something specific to the chartbook apparently. It contains only built-in studies, no external ones. I do not get this error on 1003, only 1004. Date Time Of Last Edit: 2013-08-05 04:17:56
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| [2013-08-05 04:36:32] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-05 16:42:02] |
| User14266 - Posts: 225 |
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I'm having this same problem. Everything is fine when transferring account settings, global setting, etc. It's after I transfer my saved chartbook file and try to open SC when I get the same error. Even after deleting the chartbook from the data folder, it continues to give this error and shuts down SC rendering it unusable. I can no longer use 997 because of the CTS/FIX update. And now I can not use the pre-release. A quick fix would be greatly appreciated.
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| [2013-08-05 16:51:01] |
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We do apologize for this. Could you please update again by selecting Help >> Download Prerelease and let us know if you still see the problem or not. We have put out a new revision. Our initial testing show the problem is resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-05 16:51:24
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| [2013-08-05 16:51:16] |
| User14266 - Posts: 225 |
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Disregard the part of post #3 regarding the CTS/FIX and 997 now being unusable. It is working now. User error.
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| [2013-08-05 17:03:34] |
| User14266 - Posts: 225 |
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Pre-release is now working great. Thank you for the quick fix!
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