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Date/Time: Sat, 06 Jul 2024 11:24:50 +0000



SMS Alert Guide

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[2016-08-10 16:46:18]
dave smith - Posts: 6
Hi,

Is there a guide anywhere for how to setup Sierra to send SMS alerts? I find lots of references to it, but I can't seem to find the actual instructions for doing it. I know I have to pay for credit in advance, which I'm happy to do as soon as I can figure out how it works.

Thanks in advance,

Dave
[2016-08-10 17:41:13]
Sierra Chart Engineering - Posts: 104368
Refer to:
General Settings Window: SMS Notifications for Alerts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-11 08:32:42]
dave smith - Posts: 6
Thanks,

I have tried following the guide but I am not receiving either email alerts or SMS alerts.

I have entered my email address and phone number in the settings and the alert log says that both messages have been sent but I do not receive them. I am still using the 14 day trial account. Does this have anything to do with it?

I am sending the SMS to a UK mobile and have tried using 00144 7801******, 144 7801******, 01144 7801****** but none of these work. Is there another code that I should be using?

Thanks a lot.
[2016-08-11 08:57:14]
dave smith - Posts: 6
Update:

I typed in '+44 7801...' and this worked. still no email though
[2016-08-11 16:45:52]
Sierra Chart Engineering - Posts: 104368
The problem with the email delivery is that you are using Hotmail. You need to use another email domain.

Refer to:
https://www.sierrachart.com/index.php?page=doc/BlockedDomains.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-12 08:29:00]
dave smith - Posts: 6
Great, thanks for the assistance. I'll use my gmail.

Best,

David

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