Support Board
Date/Time: Thu, 28 Nov 2024 22:37:21 +0000
SMS Alert Guide
View Count: 4487
| [2016-08-10 16:46:18] |
| dave smith - Posts: 6 |
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Hi, Is there a guide anywhere for how to setup Sierra to send SMS alerts? I find lots of references to it, but I can't seem to find the actual instructions for doing it. I know I have to pay for credit in advance, which I'm happy to do as soon as I can figure out how it works. Thanks in advance, Dave |
| [2016-08-10 17:41:13] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#SMSNotifications Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-11 08:32:42] |
| dave smith - Posts: 6 |
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Thanks, I have tried following the guide but I am not receiving either email alerts or SMS alerts. I have entered my email address and phone number in the settings and the alert log says that both messages have been sent but I do not receive them. I am still using the 14 day trial account. Does this have anything to do with it? I am sending the SMS to a UK mobile and have tried using 00144 7801******, 144 7801******, 01144 7801****** but none of these work. Is there another code that I should be using? Thanks a lot. |
| [2016-08-11 08:57:14] |
| dave smith - Posts: 6 |
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Update: I typed in '+44 7801...' and this worked. still no email though |
| [2016-08-11 16:45:52] |
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The problem with the email delivery is that you are using Hotmail. You need to use another email domain. Refer to: https://www.sierrachart.com/index.php?page=doc/BlockedDomains.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-12 08:29:00] |
| dave smith - Posts: 6 |
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Great, thanks for the assistance. I'll use my gmail. Best, David |
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