Support Board
Date/Time: Thu, 09 Jan 2025 08:52:36 +0000
Alert Wav file triggers more once
View Count: 884
| [2016-07-29 20:21:34] |
| User488039 - Posts: 114 |
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Hi, I have .wav sound files setup for Filled, Target, and Stop orders in the Dom. Most of the time, the .wav file sounds off two or more times, instead of once. Is there a way to correct this, for them to sound only once? Thanks |
| [2016-07-29 21:42:01] |
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If there are multiple fills per order, there will be multiple sounds. One for each individual fill. Unless that was changed. We would have to check on that. Also you can control how many times an Alert Sound is played every time an Alert Number is triggered. It should be set to 1. This is done through Global Settings >> General Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-29 21:43:41
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| [2016-07-29 21:57:53] |
| User488039 - Posts: 114 |
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Yes, I have them set to 1 in Global Settings >> General Settings. I'm trading 3 contracts per trade. In Orders and Positions it says quantity 3 on fills, but maybe the contracts are getting filled individually. Please let me know if it's one for each individual fill or if they changed that, after you have a chance to check that out. Thanks |
| [2016-07-29 22:04:07] |
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Yes if the orders are getting filled with three individual fills, that would be three separate alerts. We checked how this works and each fill will get an alert. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-29 22:11:19] |
| User488039 - Posts: 114 |
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Ok, that's good to know. Maybe that's good thing too, to let me know how I'm getting filled. Thank you for your help. |
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