Support Board
Date/Time: Wed, 08 Jan 2025 17:40:40 +0000
Symbol Settings and Version 1442
View Count: 1845
| [2016-07-10 22:05:02] |
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After updating to version 1442 and restarting Sierra Chart, there is a problem where existing Symbol Settings will not load. Symbol Settings are critical for the proper operation of various functions in Sierra Chart. It is necessary to follow these steps to resolve this problem: - Update to "Prerelease" version 1443 following these instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate - After the new version is installed, make sure the symbol settings are up-to-date by following these instructions here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings ---- If you have set custom symbol settings, this is more difficult to resolve. Your custom settings exist in the GlobalSymbolSettings.XML file. You will need to edit this file directly. You will have to exit from Sierra Chart before editing this file. You will have to find your custom settings in the file by searching for the symbols. The problem is with the service-code field where it was being set to "true". It needs to be corrected with the proper service code. If you are not sure what that is, ask Sierra Chart Support. You then need to find the default Symbol Settings for the symbol with the correct service code and delete those after you have edited the service-code field for your custom symbol settings. After the changes, save the GlobalSymbolSettings.XML file and start Sierra Chart. If you find it too complicated to do the above, then it is best to perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps After this, manually update the Symbol Settings you want to modify through Global Settings >> Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-10 22:07:17
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| [2016-07-11 21:09:39] |
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Version 1443 has been removed. Users will need to go back to 1441. The underlying issue which was the cause, also caused another problem with the saving of open orders when Sierra Chart is not running. This is not good but it is not a serious issue because there is generally not a critical dependency on open orders being saved. Why did these issues happen? We are updating the code with a new text string component we have developed to give Sierra Chart higher performance and more independence from the Microsoft libraries that Sierra Chart works with. Due to implementation differences, this has caused some not so obvious issues. This is going to require more testing and code examination before we can do a release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-12 04:10:40
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| [2016-07-12 17:28:40] |
| User590910 - Posts: 5 |
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Скажите, как поставить стоп переворот?
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| [2016-07-12 17:31:06] |
| User590910 - Posts: 5 |
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если у меня стоит 1 ордер, и цена пошла не в сторону цены, а в противоположную, и я несу убытки, как мне перевернуться? где в меню такая функция, и как она называется?
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| [2016-07-14 05:54:37] |
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These questions are posted in the wrong place. If you are asking about reversing an existing Trade Position, then refer to the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TradeWindow.html#ReverseCancel There is a button for this on the Trade Window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-18 13:35:45] |
| User69055 - Posts: 23 |
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Hello! I am currently using version 1202. Usually I am prompted when a new version is available however I have not been. What version is sierra charts for the ESU6 market currently using that has had all technical issues resolved?
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| [2016-07-18 16:33:59] |
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This is version 1445. Here are instructions to update: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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