Support Board
Date/Time: Wed, 01 Jan 2025 14:01:34 +0000
waiting to download historical data issue
View Count: 1519
| [2016-05-17 17:04:00] |
| User713273 - Posts: 409 |
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HI - I have updated to version 1414 and "waiting to download historical data" is frequently populating on my screen. Please find attached log. Thx Software version: 1414 | 2016-05-17 09:52:58 Uses New Spreadsheets | 2016-05-17 09:52:58 Usage end date: 2016-07-06 | 2016-05-17 09:52:58 Enabled for: Advanced Features. | 2016-05-17 09:52:58 Enabled for: Sierra Chart Historical Data Service. | 2016-05-17 09:52:58 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-05-17 09:52:58 Enabled for: INDEXES_DATA_BARCHART | 2016-05-17 09:52:58 Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2016-05-17 09:52:58 Enabled for: BATS (NYSE, NASDAQ) | 2016-05-17 09:52:58 Received 1 data feed usernames. | 2016-05-17 09:52:58 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-17 09:52:58 Current selected Data/Trading service: Interactive Brokers | 2016-05-17 09:52:58 Chart Update Interval: 250 | 2016-05-17 09:52:58 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-17 09:52:58 2016-05-17 09:52:58 Local computer time | 2016-05-17 09:52:58 2016-05-17 16:52:58 Local computer time in UTC | 2016-05-17 09:52:58 2016-05-17 09:52:58 Local computer time in SC Time Zone | 2016-05-17 09:52:58 2016-05-17 16:40:22 Server time in UTC | 2016-05-17 09:52:58 Local computer UTC time and Server UTC time difference: 7 seconds. | 2016-05-17 09:52:58 Program path: C:\SierraChart\ | 2016-05-17 09:52:58 Data Files path: C:\SierraChart\Data\ | 2016-05-17 09:52:58 OS Version Number: 6.2 | 2016-05-17 09:52:58 Locale Setting: C | 2016-05-17 09:52:58 Message from IB: HMDS data farm connection is broken:ilhmds. IB Error Code: 2105. Request ID: -1. | 2016-05-17 09:54:02 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-05-17 09:54:12 Socket (29) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 09:54:42 Socket (29) | Shutdown and closed. | 2016-05-17 09:54:42 SC Data - All Services | Disconnected from the server. | 2016-05-17 09:54:42 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 09:54:42 SC Data - All Services | Using username 0 | 2016-05-17 09:54:44 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 09:54:44 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 09:54:44 Socket (33) | Connected. | 2016-05-17 09:54:53 SC Data - All Services | Connected to server. | 2016-05-17 09:54:53 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 09:54:53 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 09:54:53 SC Data - All Services | Sending logon request message. | 2016-05-17 09:54:53 SC Data - All Services | Received logon response. | 2016-05-17 09:54:53 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 09:54:53 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 09:54:53 SC Data - All Services | Successfully connected. | 2016-05-17 09:54:53 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 09:54:53 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 09:54:53 Delaying start of download for AAPL | 2016-05-17 09:54:53 HD Request # 12 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 09:54:58 HD Request # 12 | Download start Date-Time: 2016-05-17 09:54:33.000 | 2016-05-17 09:54:58 HD Request # 12 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 09:54:58 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 09:54:58 Socket (34) | Connected. | 2016-05-17 09:54:58 HD Request # 12 | Sending historical data logon request message. | 2016-05-17 09:54:58 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2016-05-17 09:54:33. Record interval: 0. Symbol: AAPL | 2016-05-17 09:54:59 HD Request # 12 | Decompressing data. | 2016-05-17 09:54:59 HD Request # 12 | Receiving Intraday data for AAPL starting at 2016-05-17 09:54:33 | 2016-05-17 09:54:59 HD Request # 12 | Timestamp of first Intraday data file record written: 2016-05-17 09:54:33 | 2016-05-17 09:54:59 Socket (34) | Shutdown and closed. | 2016-05-17 09:54:59 The network socket for historical data has been closed. | 2016-05-17 09:54:59 HD Request # 12 | Received 188 records from 2016-05-17 09:54:33 to 2016-05-17 09:55:04 (31.0 seconds) and wrote 186 records for AAPL | 2016-05-17 09:54:59 HD Request # 12 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 9 | 2016-05-17 09:54:59 Removed historical data download ID 9 | 2016-05-17 09:54:59 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 09:54:59 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 09:54:59 Intraday chart data file opened for AAPL | 2016-05-17 09:54:59 Message from IB: HMDS data farm connection is broken:ilhmds. IB Error Code: 2105. Request ID: -1. | 2016-05-17 09:55:12 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-05-17 09:55:12 Socket (33) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 09:56:50 Socket (33) | Shutdown and closed. | 2016-05-17 09:56:50 SC Data - All Services | Disconnected from the server. | 2016-05-17 09:56:50 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 09:56:50 SC Data - All Services | Using username 0 | 2016-05-17 09:56:52 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 09:56:52 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 09:56:52 Socket (36) | Connected. | 2016-05-17 09:56:55 SC Data - All Services | Connected to server. | 2016-05-17 09:56:55 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 09:56:55 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 09:56:55 SC Data - All Services | Sending logon request message. | 2016-05-17 09:56:55 SC Data - All Services | Received logon response. | 2016-05-17 09:56:55 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 09:56:55 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 09:56:55 SC Data - All Services | Successfully connected. | 2016-05-17 09:56:55 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 09:56:55 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 09:56:55 Delaying start of download for AAPL | 2016-05-17 09:56:55 HD Request # 13 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 09:57:00 HD Request # 13 | Download start Date-Time: 2016-05-17 09:56:36.000 | 2016-05-17 09:57:00 HD Request # 13 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 09:57:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 09:57:00 Socket (37) | Connected. | 2016-05-17 09:57:00 HD Request # 13 | Sending historical data logon request message. | 2016-05-17 09:57:00 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2016-05-17 09:56:36. Record interval: 0. Symbol: AAPL | 2016-05-17 09:57:00 HD Request # 13 | Decompressing data. | 2016-05-17 09:57:01 HD Request # 13 | Receiving Intraday data for AAPL starting at 2016-05-17 09:56:36 | 2016-05-17 09:57:01 HD Request # 13 | Timestamp of first Intraday data file record written: 2016-05-17 09:56:39 | 2016-05-17 09:57:01 Socket (37) | Shutdown and closed. | 2016-05-17 09:57:01 The network socket for historical data has been closed. | 2016-05-17 09:57:01 HD Request # 13 | Received 243 records from 2016-05-17 09:56:36 to 2016-05-17 09:57:06 (30.0 seconds) and wrote 241 records for AAPL | 2016-05-17 09:57:01 HD Request # 13 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 10 | 2016-05-17 09:57:01 Removed historical data download ID 10 | 2016-05-17 09:57:01 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 09:57:01 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 09:57:01 Intraday chart data file opened for AAPL | 2016-05-17 09:57:01 Message from IB: HMDS data farm connection is broken:ilhmds. IB Error Code: 2105. Request ID: -1. | 2016-05-17 09:57:13 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-05-17 09:57:13 Socket (36) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 09:58:16 Socket (36) | Shutdown and closed. | 2016-05-17 09:58:16 SC Data - All Services | Disconnected from the server. | 2016-05-17 09:58:16 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 09:58:16 SC Data - All Services | Using username 0 | 2016-05-17 09:58:18 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 09:58:18 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 09:58:18 Message from IB: HMDS data farm connection is broken:ilhmds. IB Error Code: 2105. Request ID: -1. | 2016-05-17 09:58:23 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-05-17 09:58:27 Socket (39) | Connected. | 2016-05-17 09:58:27 SC Data - All Services | Connected to server. | 2016-05-17 09:58:27 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 09:58:27 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 09:58:27 SC Data - All Services | Sending logon request message. | 2016-05-17 09:58:27 SC Data - All Services | Received logon response. | 2016-05-17 09:58:27 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 09:58:27 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 09:58:27 SC Data - All Services | Successfully connected. | 2016-05-17 09:58:27 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 09:58:27 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 09:58:27 Delaying start of download for AAPL | 2016-05-17 09:58:27 HD Request # 14 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 09:58:32 HD Request # 14 | Download start Date-Time: 2016-05-17 09:58:06.000 | 2016-05-17 09:58:32 HD Request # 14 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 09:58:32 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 09:58:32 Socket (40) | Connected. | 2016-05-17 09:58:33 HD Request # 14 | Sending historical data logon request message. | 2016-05-17 09:58:33 HD Request # 14 | Requesting Intraday data. Start Date-Time: 2016-05-17 09:58:06. Record interval: 0. Symbol: AAPL | 2016-05-17 09:58:33 HD Request # 14 | Decompressing data. | 2016-05-17 09:58:33 HD Request # 14 | Receiving Intraday data for AAPL starting at 2016-05-17 09:58:06 | 2016-05-17 09:58:33 HD Request # 14 | Timestamp of first Intraday data file record written: 2016-05-17 09:58:06 | 2016-05-17 09:58:33 Socket (40) | Shutdown and closed. | 2016-05-17 09:58:33 The network socket for historical data has been closed. | 2016-05-17 09:58:33 HD Request # 14 | Received 91 records from 2016-05-17 09:58:06 to 2016-05-17 09:58:37 (31.0 seconds) and wrote 89 records for AAPL | 2016-05-17 09:58:33 HD Request # 14 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 11 | 2016-05-17 09:58:33 Removed historical data download ID 11 | 2016-05-17 09:58:33 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 09:58:33 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 09:58:33 Intraday chart data file opened for AAPL | 2016-05-17 09:58:33 Socket (39) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 10:00:28 Socket (39) | Shutdown and closed. | 2016-05-17 10:00:28 SC Data - All Services | Disconnected from the server. | 2016-05-17 10:00:28 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 10:00:28 SC Data - All Services | Using username 0 | 2016-05-17 10:00:30 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 10:00:30 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 10:00:30 Socket (42) | Connected. | 2016-05-17 10:00:30 SC Data - All Services | Connected to server. | 2016-05-17 10:00:30 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 10:00:30 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 10:00:30 SC Data - All Services | Sending logon request message. | 2016-05-17 10:00:30 SC Data - All Services | Received logon response. | 2016-05-17 10:00:30 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 10:00:30 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 10:00:30 SC Data - All Services | Successfully connected. | 2016-05-17 10:00:30 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 10:00:30 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 10:00:30 Delaying start of download for AAPL | 2016-05-17 10:00:30 HD Request # 15 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 10:00:35 HD Request # 15 | Download start Date-Time: 2016-05-17 10:00:17.000 | 2016-05-17 10:00:35 HD Request # 15 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 10:00:35 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 10:00:35 Socket (43) | Connected. | 2016-05-17 10:00:35 HD Request # 15 | Sending historical data logon request message. | 2016-05-17 10:00:35 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2016-05-17 10:00:17. Record interval: 0. Symbol: AAPL | 2016-05-17 10:00:35 HD Request # 15 | Decompressing data. | 2016-05-17 10:00:35 HD Request # 15 | Receiving Intraday data for AAPL starting at 2016-05-17 10:00:17 | 2016-05-17 10:00:35 HD Request # 15 | Timestamp of first Intraday data file record written: 2016-05-17 10:00:18 | 2016-05-17 10:00:35 Socket (43) | Shutdown and closed. | 2016-05-17 10:00:35 The network socket for historical data has been closed. | 2016-05-17 10:00:35 HD Request # 15 | Received 129 records from 2016-05-17 10:00:17 to 2016-05-17 10:00:42 (25.0 seconds) and wrote 128 records for AAPL | 2016-05-17 10:00:35 HD Request # 15 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 12 | 2016-05-17 10:00:35 Removed historical data download ID 12 | 2016-05-17 10:00:35 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 10:00:35 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 10:00:35 Intraday chart data file opened for AAPL | 2016-05-17 10:00:35 |
| [2016-05-17 17:51:01] |
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You keep losing the connection to the Sierra Chart Exchange Data Feed: Socket (36) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 09:58:16
Socket (36) | Shutdown and closed. | 2016-05-17 09:58:16 SC Data - All Services | Disconnected from the server. | 2016-05-17 09:58:16 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 09:58:16 There can be various causes of this. But one thing we want to rule out is whether there is a heavy load on your computer? Refer to help topic 1.2: http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-17 18:59:14] |
| User713273 - Posts: 409 |
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My firewall is turned off. I've also restarted my computer and rebooted the internet access. My computer usage is very low, only running TWS & SC. The only item that has changed from yesterday, in which I had no issue to today was the newest release of SC was downloaded. Issue is still reoccurring. Date Time Of Last Edit: 2016-05-17 19:15:13
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| [2016-05-17 19:16:22] |
| User713273 - Posts: 409 |
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Software version: 1415 | 2016-05-17 12:11:14 Uses New Spreadsheets | 2016-05-17 12:11:14 Usage end date: 2016-07-06 | 2016-05-17 12:11:14 Enabled for: Advanced Features. | 2016-05-17 12:11:14 Enabled for: Sierra Chart Historical Data Service. | 2016-05-17 12:11:14 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-05-17 12:11:14 Enabled for: INDEXES_DATA_BARCHART | 2016-05-17 12:11:14 Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2016-05-17 12:11:14 Enabled for: BATS (NYSE, NASDAQ) | 2016-05-17 12:11:14 Received 1 data feed usernames. | 2016-05-17 12:11:14 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-17 12:11:14 Current selected Data/Trading service: Interactive Brokers | 2016-05-17 12:11:14 Chart Update Interval: 250 | 2016-05-17 12:11:14 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-17 12:11:14 2016-05-17 12:11:14 Local computer time | 2016-05-17 12:11:14 2016-05-17 19:11:14 Local computer time in UTC | 2016-05-17 12:11:14 2016-05-17 12:11:14 Local computer time in SC Time Zone | 2016-05-17 12:11:14 2016-05-17 19:01:50 Server time in UTC | 2016-05-17 12:11:14 Local computer UTC time and Server UTC time difference: 8 seconds. | 2016-05-17 12:11:14 Program path: C:\SierraChart\ | 2016-05-17 12:11:14 Data Files path: C:\SierraChart\Data\ | 2016-05-17 12:11:14 OS Version Number: 6.2 | 2016-05-17 12:11:14 Locale Setting: C | 2016-05-17 12:11:14 Socket (22) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:14:58 Socket (22) | Shutdown and closed. | 2016-05-17 12:14:58 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:14:58 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:14:58 SC Data - All Services | Using username 0 | 2016-05-17 12:15:00 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:15:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:15:00 Socket (26) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-05-17 12:15:21 Socket (26) | Shutdown and closed. | 2016-05-17 12:15:21 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:15:21 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:15:21 SC Data - All Services | Using username 0 | 2016-05-17 12:15:23 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:15:23 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:15:23 |
| [2016-05-17 19:21:46] |
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All we know is that this is occurring: Socket (22) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:14:58 What the reason is we do not know. We will check the server log to see if we get any other ideas. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-17 19:28:02] |
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This is what the server shows: 05-17 19:24:37 | (common) Client 921 socket (0) | Error while sending data. Windows error code 10054: An existing connection was forcibly closed by the remote host.
05-17 19:24:37 | (common) Client 921 socket (0) | Delayed close. 05-17 19:24:37 | (common) Client 921 socket (0) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. 05-17 19:24:37 | (common) Client 921 socket (0) | Shutdown and closed. 05-17 19:24:37 | 103656_1 (921): Disconnected. 05-17 19:24:37 | 103656_1 (921): Individual server stopped. So the connection is getting closed on your side for reasons unknown. For now just go back to the prior version of Sierra Chart. You can find all the previous versions here: http://www.sierrachart.com/index.php?page=doc/SCInstallerList.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-17 19:28:42
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| [2016-05-17 19:30:57] |
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We are using version 1415 and the connection is completely solid to our server. No problems at all and no other reports of a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-17 19:36:44] |
| User713273 - Posts: 409 |
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Hmm, downloaded previous version, still having same issue. Have used SC data feed for over 8 months without any issue until now. No issues with TWS with connectivity. Date Time Of Last Edit: 2016-05-17 19:39:19
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| [2016-05-17 20:07:39] |
| User713273 - Posts: 409 |
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Have no idea where to go from here on this. Any advice would be great. Thx Software version: 1415 | 2016-05-17 12:45:30 Uses New Spreadsheets | 2016-05-17 12:45:30 Usage end date: 2016-07-06 | 2016-05-17 12:45:30 Enabled for: Advanced Features. | 2016-05-17 12:45:30 Enabled for: Sierra Chart Historical Data Service. | 2016-05-17 12:45:30 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-05-17 12:45:30 Enabled for: INDEXES_DATA_BARCHART | 2016-05-17 12:45:30 Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2016-05-17 12:45:30 Enabled for: BATS (NYSE, NASDAQ) | 2016-05-17 12:45:30 Received 1 data feed usernames. | 2016-05-17 12:45:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-17 12:45:30 Current selected Data/Trading service: Interactive Brokers | 2016-05-17 12:45:30 Chart Update Interval: 250 | 2016-05-17 12:45:30 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-17 12:45:30 2016-05-17 12:45:29 Local computer time | 2016-05-17 12:45:30 2016-05-17 19:45:29 Local computer time in UTC | 2016-05-17 12:45:30 2016-05-17 12:45:29 Local computer time in SC Time Zone | 2016-05-17 12:45:30 2016-05-17 19:44:41 Server time in UTC | 2016-05-17 12:45:30 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-05-17 12:45:30 Program path: C:\SierraChart\ | 2016-05-17 12:45:30 Data Files path: C:\SierraChart\Data\ | 2016-05-17 12:45:30 OS Version Number: 6.2 | 2016-05-17 12:45:30 Locale Setting: C | 2016-05-17 12:45:30 Socket (11) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:46:26 Socket (11) | Shutdown and closed. | 2016-05-17 12:46:26 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:46:26 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:46:26 SC Data - All Services | Using username 0 | 2016-05-17 12:46:28 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:46:28 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:46:28 Socket (13) | Connected. | 2016-05-17 12:46:28 SC Data - All Services | Connected to server. | 2016-05-17 12:46:28 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:46:28 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:46:28 SC Data - All Services | Sending logon request message. | 2016-05-17 12:46:28 SC Data - All Services | Received logon response. | 2016-05-17 12:46:28 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:46:28 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:46:28 SC Data - All Services | Successfully connected. | 2016-05-17 12:46:28 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:46:28 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:46:28 Delaying start of download for AAPL | 2016-05-17 12:46:28 HD Request # 3 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:46:33 HD Request # 3 | Download start Date-Time: 2016-05-17 12:46:08.000 | 2016-05-17 12:46:33 HD Request # 3 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:46:33 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:46:33 Socket (14) | Connected. | 2016-05-17 12:46:33 HD Request # 3 | Sending historical data logon request message. | 2016-05-17 12:46:33 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:46:08. Record interval: 0. Symbol: AAPL | 2016-05-17 12:46:33 HD Request # 3 | Decompressing data. | 2016-05-17 12:46:33 HD Request # 3 | Receiving Intraday data for AAPL starting at 2016-05-17 12:46:08 | 2016-05-17 12:46:33 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-05-17 12:46:08 | 2016-05-17 12:46:33 Socket (14) | Shutdown and closed. | 2016-05-17 12:46:33 The network socket for historical data has been closed. | 2016-05-17 12:46:33 HD Request # 3 | Received 201 records from 2016-05-17 12:46:08 to 2016-05-17 12:46:28 (20.0 seconds) and wrote 185 records for AAPL | 2016-05-17 12:46:33 HD Request # 3 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 2 | 2016-05-17 12:46:33 Removed historical data download ID 2 | 2016-05-17 12:46:33 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:46:33 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:46:33 Intraday chart data file opened for AAPL | 2016-05-17 12:46:33 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-05-17 12:47:12 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-05-17 12:47:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usopt. IB Error Code: 2108. Request ID: -1. | 2016-05-17 12:47:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usopt. IB Error Code: 2108. Request ID: -1. | 2016-05-17 12:47:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2016-05-17 12:47:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2016-05-17 12:47:12 Socket (13) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:47:56 Socket (13) | Shutdown and closed. | 2016-05-17 12:47:56 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:47:56 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:47:56 SC Data - All Services | Using username 0 | 2016-05-17 12:47:58 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:47:58 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:47:58 Socket (16) | Connected. | 2016-05-17 12:48:01 SC Data - All Services | Connected to server. | 2016-05-17 12:48:01 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:48:01 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:48:01 SC Data - All Services | Sending logon request message. | 2016-05-17 12:48:01 SC Data - All Services | Received logon response. | 2016-05-17 12:48:01 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:48:01 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:48:01 SC Data - All Services | Successfully connected. | 2016-05-17 12:48:01 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:48:01 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:48:01 Delaying start of download for AAPL | 2016-05-17 12:48:01 HD Request # 4 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:48:06 HD Request # 4 | Download start Date-Time: 2016-05-17 12:47:34.000 | 2016-05-17 12:48:06 HD Request # 4 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:48:06 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:48:06 Socket (17) | Connected. | 2016-05-17 12:48:07 HD Request # 4 | Sending historical data logon request message. | 2016-05-17 12:48:07 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:47:34. Record interval: 0. Symbol: AAPL | 2016-05-17 12:48:07 HD Request # 4 | Decompressing data. | 2016-05-17 12:48:07 HD Request # 4 | Receiving Intraday data for AAPL starting at 2016-05-17 12:47:34 | 2016-05-17 12:48:07 HD Request # 4 | Timestamp of first Intraday data file record written: 2016-05-17 12:47:36 | 2016-05-17 12:48:07 Socket (17) | Shutdown and closed. | 2016-05-17 12:48:07 The network socket for historical data has been closed. | 2016-05-17 12:48:07 HD Request # 4 | Received 290 records from 2016-05-17 12:47:34 to 2016-05-17 12:48:03 (29.0 seconds) and wrote 284 records for AAPL | 2016-05-17 12:48:07 HD Request # 4 | Intraday download COMPLETE for AAPL. Completion time: 1s. Unique request ID: 3 | 2016-05-17 12:48:07 Removed historical data download ID 3 | 2016-05-17 12:48:07 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:48:07 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:48:07 Intraday chart data file opened for AAPL | 2016-05-17 12:48:07 Socket (16) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:50:35 Socket (16) | Shutdown and closed. | 2016-05-17 12:50:35 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:50:35 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:50:35 SC Data - All Services | Using username 0 | 2016-05-17 12:50:37 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:50:37 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:50:37 Socket (19) | Connected. | 2016-05-17 12:50:37 SC Data - All Services | Connected to server. | 2016-05-17 12:50:37 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:50:37 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:50:37 SC Data - All Services | Sending logon request message. | 2016-05-17 12:50:37 SC Data - All Services | Received logon response. | 2016-05-17 12:50:37 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:50:37 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:50:37 SC Data - All Services | Successfully connected. | 2016-05-17 12:50:37 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:50:37 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:50:37 Delaying start of download for AAPL | 2016-05-17 12:50:37 HD Request # 5 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:50:42 HD Request # 5 | Download start Date-Time: 2016-05-17 12:49:49.000 | 2016-05-17 12:50:42 HD Request # 5 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:50:42 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:50:42 Socket (21) | Connected. | 2016-05-17 12:50:42 HD Request # 5 | Sending historical data logon request message. | 2016-05-17 12:50:42 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:49:49. Record interval: 0. Symbol: AAPL | 2016-05-17 12:50:42 HD Request # 5 | Decompressing data. | 2016-05-17 12:50:43 HD Request # 5 | Receiving Intraday data for AAPL starting at 2016-05-17 12:49:49 | 2016-05-17 12:50:43 HD Request # 5 | Timestamp of first Intraday data file record written: 2016-05-17 12:49:50 | 2016-05-17 12:50:43 Socket (21) | Shutdown and closed. | 2016-05-17 12:50:43 The network socket for historical data has been closed. | 2016-05-17 12:50:43 HD Request # 5 | Received 609 records from 2016-05-17 12:49:49 to 2016-05-17 12:50:40 (51.0 seconds) and wrote 588 records for AAPL | 2016-05-17 12:50:43 HD Request # 5 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 4 | 2016-05-17 12:50:43 Removed historical data download ID 4 | 2016-05-17 12:50:43 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:50:43 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:50:43 Intraday chart data file opened for AAPL | 2016-05-17 12:50:43 Socket (19) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:51:21 Socket (19) | Shutdown and closed. | 2016-05-17 12:51:21 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:51:21 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:51:21 SC Data - All Services | Using username 0 | 2016-05-17 12:51:23 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:51:23 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:51:23 Socket (22) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-05-17 12:51:44 Socket (22) | Shutdown and closed. | 2016-05-17 12:51:44 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:51:44 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:51:44 SC Data - All Services | Using username 0 | 2016-05-17 12:51:46 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:51:46 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:51:46 Socket (23) | Connected. | 2016-05-17 12:51:55 SC Data - All Services | Connected to server. | 2016-05-17 12:51:55 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:51:55 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:51:55 SC Data - All Services | Sending logon request message. | 2016-05-17 12:51:55 SC Data - All Services | Received logon response. | 2016-05-17 12:51:56 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:51:56 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:51:56 SC Data - All Services | Successfully connected. | 2016-05-17 12:51:56 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:51:56 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:51:56 Delaying start of download for AAPL | 2016-05-17 12:51:56 HD Request # 6 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:52:01 HD Request # 6 | Download start Date-Time: 2016-05-17 12:51:01.000 | 2016-05-17 12:52:01 HD Request # 6 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:52:01 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:52:01 Socket (24) | Connected. | 2016-05-17 12:52:01 HD Request # 6 | Sending historical data logon request message. | 2016-05-17 12:52:01 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:51:01. Record interval: 0. Symbol: AAPL | 2016-05-17 12:52:01 HD Request # 6 | Decompressing data. | 2016-05-17 12:52:01 HD Request # 6 | Receiving Intraday data for AAPL starting at 2016-05-17 12:51:01 | 2016-05-17 12:52:01 HD Request # 6 | Timestamp of first Intraday data file record written: 2016-05-17 12:51:02 | 2016-05-17 12:52:01 Socket (24) | Shutdown and closed. | 2016-05-17 12:52:01 The network socket for historical data has been closed. | 2016-05-17 12:52:01 HD Request # 6 | Received 566 records from 2016-05-17 12:51:01 to 2016-05-17 12:51:55 (54.0 seconds) and wrote 563 records for AAPL | 2016-05-17 12:52:01 HD Request # 6 | Intraday download COMPLETE for AAPL. Completion time: 1s. Unique request ID: 5 | 2016-05-17 12:52:01 Removed historical data download ID 5 | 2016-05-17 12:52:01 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:52:01 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:52:01 Intraday chart data file opened for AAPL | 2016-05-17 12:52:01 Socket (23) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:53:30 Socket (23) | Shutdown and closed. | 2016-05-17 12:53:30 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:53:30 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:53:30 SC Data - All Services | Using username 0 | 2016-05-17 12:53:32 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:53:32 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:53:32 Socket (26) | Connected. | 2016-05-17 12:53:41 SC Data - All Services | Connected to server. | 2016-05-17 12:53:41 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:53:41 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:53:41 SC Data - All Services | Sending logon request message. | 2016-05-17 12:53:41 SC Data - All Services | Received logon response. | 2016-05-17 12:53:41 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:53:41 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:53:41 SC Data - All Services | Successfully connected. | 2016-05-17 12:53:41 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:53:41 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:53:41 Delaying start of download for AAPL | 2016-05-17 12:53:41 HD Request # 7 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:53:46 HD Request # 7 | Download start Date-Time: 2016-05-17 12:53:12.000 | 2016-05-17 12:53:46 HD Request # 7 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:53:46 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:53:46 Socket (27) | Connected. | 2016-05-17 12:53:46 HD Request # 7 | Sending historical data logon request message. | 2016-05-17 12:53:46 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:53:12. Record interval: 0. Symbol: AAPL | 2016-05-17 12:53:46 HD Request # 7 | Decompressing data. | 2016-05-17 12:53:47 HD Request # 7 | Receiving Intraday data for AAPL starting at 2016-05-17 12:53:12 | 2016-05-17 12:53:47 HD Request # 7 | Timestamp of first Intraday data file record written: 2016-05-17 12:53:13 | 2016-05-17 12:53:47 Socket (27) | Shutdown and closed. | 2016-05-17 12:53:47 The network socket for historical data has been closed. | 2016-05-17 12:53:47 HD Request # 7 | Received 181 records from 2016-05-17 12:53:12 to 2016-05-17 12:53:41 (29.0 seconds) and wrote 150 records for AAPL | 2016-05-17 12:53:47 HD Request # 7 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 6 | 2016-05-17 12:53:47 Removed historical data download ID 6 | 2016-05-17 12:53:47 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:53:47 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:53:47 Intraday chart data file opened for AAPL | 2016-05-17 12:53:47 Socket (26) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:54:11 Socket (26) | Shutdown and closed. | 2016-05-17 12:54:11 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:54:11 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:54:11 SC Data - All Services | Using username 0 | 2016-05-17 12:54:13 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:54:13 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:54:13 Socket (28) | Connected. | 2016-05-17 12:54:13 SC Data - All Services | Connected to server. | 2016-05-17 12:54:13 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:54:13 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:54:13 SC Data - All Services | Sending logon request message. | 2016-05-17 12:54:13 SC Data - All Services | Received logon response. | 2016-05-17 12:54:13 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:54:13 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:54:13 SC Data - All Services | Successfully connected. | 2016-05-17 12:54:13 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:54:13 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:54:13 Delaying start of download for AAPL | 2016-05-17 12:54:13 HD Request # 8 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:54:18 HD Request # 8 | Download start Date-Time: 2016-05-17 12:54:09.000 | 2016-05-17 12:54:18 HD Request # 8 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:54:18 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:54:18 Socket (29) | Connected. | 2016-05-17 12:54:18 HD Request # 8 | Sending historical data logon request message. | 2016-05-17 12:54:18 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:54:09. Record interval: 0. Symbol: AAPL | 2016-05-17 12:54:18 HD Request # 8 | Decompressing data. | 2016-05-17 12:54:18 HD Request # 8 | Receiving Intraday data for AAPL starting at 2016-05-17 12:54:09 | 2016-05-17 12:54:18 HD Request # 8 | Timestamp of first Intraday data file record written: 2016-05-17 12:54:09 | 2016-05-17 12:54:18 Socket (29) | Shutdown and closed. | 2016-05-17 12:54:18 The network socket for historical data has been closed. | 2016-05-17 12:54:18 HD Request # 8 | Received 69 records from 2016-05-17 12:54:09 to 2016-05-17 12:54:15 (6.0 seconds) and wrote 67 records for AAPL | 2016-05-17 12:54:18 HD Request # 8 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 7 | 2016-05-17 12:54:18 Removed historical data download ID 7 | 2016-05-17 12:54:18 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:54:18 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:54:18 Intraday chart data file opened for AAPL | 2016-05-17 12:54:18 Socket (28) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:54:52 Socket (28) | Shutdown and closed. | 2016-05-17 12:54:52 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:54:52 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:54:52 SC Data - All Services | Using username 0 | 2016-05-17 12:54:54 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:54:54 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:54:54 Socket (31) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-05-17 12:55:15 Socket (31) | Shutdown and closed. | 2016-05-17 12:55:15 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:55:15 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:55:15 SC Data - All Services | Using username 0 | 2016-05-17 12:55:17 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:55:17 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:55:17 Socket (32) | Connected. | 2016-05-17 12:55:17 SC Data - All Services | Connected to server. | 2016-05-17 12:55:17 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:55:17 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:55:17 SC Data - All Services | Sending logon request message. | 2016-05-17 12:55:17 SC Data - All Services | Received logon response. | 2016-05-17 12:55:17 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:55:17 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:55:17 SC Data - All Services | Successfully connected. | 2016-05-17 12:55:17 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:55:17 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:55:17 Delaying start of download for AAPL | 2016-05-17 12:55:17 HD Request # 9 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:55:22 HD Request # 9 | Download start Date-Time: 2016-05-17 12:54:32.000 | 2016-05-17 12:55:22 HD Request # 9 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:55:22 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:55:22 Socket (33) | Shutdown and closed. | 2016-05-17 12:55:42 HD Request # 9 | Error downloading historical Intraday data for AAPL. The network socket has been closed. Retrying download. | 2016-05-17 12:55:42 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2016-05-17 12:55:42 HD Request # 10 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:55:42 HD Request # 10 | Download start Date-Time: 2016-05-17 12:54:32.000 | 2016-05-17 12:55:42 HD Request # 10 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:55:42 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:55:42 Socket (34) | Connected. | 2016-05-17 12:55:42 HD Request # 10 | Sending historical data logon request message. | 2016-05-17 12:55:42 HD Request # 10 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:54:32. Record interval: 0. Symbol: AAPL | 2016-05-17 12:55:42 HD Request # 10 | Decompressing data. | 2016-05-17 12:55:43 HD Request # 10 | Receiving Intraday data for AAPL starting at 2016-05-17 12:54:32 | 2016-05-17 12:55:43 HD Request # 10 | Timestamp of first Intraday data file record written: 2016-05-17 12:54:32 | 2016-05-17 12:55:43 Socket (34) | Shutdown and closed. | 2016-05-17 12:55:43 The network socket for historical data has been closed. | 2016-05-17 12:55:43 HD Request # 10 | Received 836 records from 2016-05-17 12:54:32 to 2016-05-17 12:55:38 (66.0 seconds) and wrote 832 records for AAPL | 2016-05-17 12:55:43 HD Request # 10 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 8 | 2016-05-17 12:55:43 Removed historical data download ID 8 | 2016-05-17 12:55:43 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:55:43 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:55:43 Intraday chart data file opened for AAPL | 2016-05-17 12:55:43 Socket (32) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:56:20 Socket (32) | Shutdown and closed. | 2016-05-17 12:56:20 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:56:20 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:56:20 SC Data - All Services | Using username 0 | 2016-05-17 12:56:22 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:56:22 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:56:22 Socket (35) | Connected. | 2016-05-17 12:56:31 SC Data - All Services | Connected to server. | 2016-05-17 12:56:31 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:56:31 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:56:31 SC Data - All Services | Sending logon request message. | 2016-05-17 12:56:31 SC Data - All Services | Received logon response. | 2016-05-17 12:56:31 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:56:31 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:56:31 SC Data - All Services | Successfully connected. | 2016-05-17 12:56:31 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:56:31 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:56:31 Delaying start of download for AAPL | 2016-05-17 12:56:31 HD Request # 11 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:56:36 HD Request # 11 | Download start Date-Time: 2016-05-17 12:56:00.000 | 2016-05-17 12:56:36 HD Request # 11 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:56:36 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:56:36 Socket (36) | Connected. | 2016-05-17 12:56:36 HD Request # 11 | Sending historical data logon request message. | 2016-05-17 12:56:36 HD Request # 11 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:56:00. Record interval: 0. Symbol: AAPL | 2016-05-17 12:56:36 HD Request # 11 | Decompressing data. | 2016-05-17 12:56:36 HD Request # 11 | Receiving Intraday data for AAPL starting at 2016-05-17 12:56:00 | 2016-05-17 12:56:36 HD Request # 11 | Timestamp of first Intraday data file record written: 2016-05-17 12:56:00 | 2016-05-17 12:56:36 Socket (36) | Shutdown and closed. | 2016-05-17 12:56:36 The network socket for historical data has been closed. | 2016-05-17 12:56:36 HD Request # 11 | Received 498 records from 2016-05-17 12:56:00 to 2016-05-17 12:56:34 (34.0 seconds) and wrote 482 records for AAPL | 2016-05-17 12:56:36 HD Request # 11 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 9 | 2016-05-17 12:56:36 Removed historical data download ID 9 | 2016-05-17 12:56:36 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:56:36 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:56:36 Intraday chart data file opened for AAPL | 2016-05-17 12:56:36 Socket (35) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:57:23 Socket (35) | Shutdown and closed. | 2016-05-17 12:57:23 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:57:23 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:57:23 SC Data - All Services | Using username 0 | 2016-05-17 12:57:25 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:57:25 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:57:25 Socket (38) | Connected. | 2016-05-17 12:57:35 SC Data - All Services | Connected to server. | 2016-05-17 12:57:35 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:57:35 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:57:35 SC Data - All Services | Sending logon request message. | 2016-05-17 12:57:35 SC Data - All Services | Received logon response. | 2016-05-17 12:57:35 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:57:35 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:57:35 SC Data - All Services | Successfully connected. | 2016-05-17 12:57:35 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:57:35 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:57:35 Delaying start of download for AAPL | 2016-05-17 12:57:35 HD Request # 12 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:57:40 HD Request # 12 | Download start Date-Time: 2016-05-17 12:57:05.000 | 2016-05-17 12:57:40 HD Request # 12 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:57:40 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:57:40 Socket (39) | Shutdown and closed. | 2016-05-17 12:58:00 HD Request # 12 | Error downloading historical Intraday data for AAPL. The network socket has been closed. Retrying download. | 2016-05-17 12:58:00 HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2016-05-17 12:58:00 HD Request # 13 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:58:00 HD Request # 13 | Download start Date-Time: 2016-05-17 12:57:05.000 | 2016-05-17 12:58:00 HD Request # 13 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:58:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:58:00 Socket (40) | Connected. | 2016-05-17 12:58:00 HD Request # 13 | Sending historical data logon request message. | 2016-05-17 12:58:00 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:57:05. Record interval: 0. Symbol: AAPL | 2016-05-17 12:58:00 HD Request # 13 | Decompressing data. | 2016-05-17 12:58:00 HD Request # 13 | Receiving Intraday data for AAPL starting at 2016-05-17 12:57:05 | 2016-05-17 12:58:00 HD Request # 13 | Timestamp of first Intraday data file record written: 2016-05-17 12:57:06 | 2016-05-17 12:58:00 Socket (40) | Shutdown and closed. | 2016-05-17 12:58:00 The network socket for historical data has been closed. | 2016-05-17 12:58:00 HD Request # 13 | Received 925 records from 2016-05-17 12:57:05 to 2016-05-17 12:57:57 (52.0 seconds) and wrote 921 records for AAPL | 2016-05-17 12:58:00 HD Request # 13 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 10 | 2016-05-17 12:58:00 Removed historical data download ID 10 | 2016-05-17 12:58:00 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:58:00 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:58:00 Intraday chart data file opened for AAPL | 2016-05-17 12:58:00 Socket (38) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:58:04 Socket (38) | Shutdown and closed. | 2016-05-17 12:58:04 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:58:04 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:58:04 SC Data - All Services | Using username 0 | 2016-05-17 12:58:06 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 12:58:06 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:58:06 Socket (41) | Connected. | 2016-05-17 12:58:07 SC Data - All Services | Connected to server. | 2016-05-17 12:58:07 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:58:07 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:58:07 SC Data - All Services | Sending logon request message. | 2016-05-17 12:58:07 SC Data - All Services | Received logon response. | 2016-05-17 12:58:07 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:58:07 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:58:07 SC Data - All Services | Successfully connected. | 2016-05-17 12:58:07 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:58:07 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:58:07 Delaying start of download for AAPL | 2016-05-17 12:58:07 HD Request # 14 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:58:12 HD Request # 14 | Download start Date-Time: 2016-05-17 12:57:57.000 | 2016-05-17 12:58:12 HD Request # 14 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:58:12 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:58:12 Socket (41) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 12:58:30 Socket (41) | Shutdown and closed. | 2016-05-17 12:58:30 SC Data - All Services | Disconnected from the server. | 2016-05-17 12:58:30 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 12:58:30 SC Data - All Services | Using username 0 | 2016-05-17 12:58:32 Socket (42) | Shutdown and closed. | 2016-05-17 12:58:32 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 12:58:32 HD Request # 14 | Error downloading historical Intraday data for AAPL. The network socket has been closed. Retrying download. | 2016-05-17 12:58:32 HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2016-05-17 12:58:32 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:58:32 HD Request # 15 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:58:32 HD Request # 15 | Download start Date-Time: 2016-05-17 12:57:57.000 | 2016-05-17 12:58:32 HD Request # 15 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 12:58:32 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 12:58:32 Socket (43) | Connected. | 2016-05-17 12:58:35 SC Data - All Services | Connected to server. | 2016-05-17 12:58:35 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 12:58:35 Socket (44) | Connected. | 2016-05-17 12:58:35 HD Request # 15 | Sending historical data logon request message. | 2016-05-17 12:58:35 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 12:58:35 SC Data - All Services | Sending logon request message. | 2016-05-17 12:58:35 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:57:57. Record interval: 0. Symbol: AAPL | 2016-05-17 12:58:35 HD Request # 15 | Decompressing data. | 2016-05-17 12:58:35 HD Request # 15 | Receiving Intraday data for AAPL starting at 2016-05-17 12:57:57 | 2016-05-17 12:58:35 HD Request # 15 | Timestamp of first Intraday data file record written: 2016-05-17 12:57:58 | 2016-05-17 12:58:35 Socket (44) | Shutdown and closed. | 2016-05-17 12:58:35 The network socket for historical data has been closed. | 2016-05-17 12:58:35 HD Request # 15 | Received 542 records from 2016-05-17 12:57:57 to 2016-05-17 12:58:29 (32.0 seconds) and wrote 532 records for AAPL | 2016-05-17 12:58:35 HD Request # 15 | Intraday download COMPLETE for AAPL. Completion time: 3s. Unique request ID: 11 | 2016-05-17 12:58:35 Removed historical data download ID 11 | 2016-05-17 12:58:35 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:58:35 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:58:35 Intraday chart data file opened for AAPL | 2016-05-17 12:58:35 SC Data - All Services | Received logon response. | 2016-05-17 12:58:35 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 12:58:35 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 12:58:35 SC Data - All Services | Successfully connected. | 2016-05-17 12:58:35 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 12:58:35 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 12:58:35 Delaying start of download for AAPL | 2016-05-17 12:58:35 HD Request # 16 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 12:58:40 HD Request # 16 | Download start Date-Time: 2016-05-17 12:58:29.000 | 2016-05-17 12:58:40 HD Request # 16 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 12:58:40 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 12:58:40 Socket (45) | Connected. | 2016-05-17 12:58:40 HD Request # 16 | Sending historical data logon request message. | 2016-05-17 12:58:40 HD Request # 16 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:58:29. Record interval: 0. Symbol: AAPL | 2016-05-17 12:58:40 HD Request # 16 | Decompressing data. | 2016-05-17 12:58:41 HD Request # 16 | Receiving Intraday data for AAPL starting at 2016-05-17 12:58:29 | 2016-05-17 12:58:41 HD Request # 16 | Timestamp of first Intraday data file record written: 2016-05-17 12:58:30 | 2016-05-17 12:58:41 Socket (45) | Shutdown and closed. | 2016-05-17 12:58:41 The network socket for historical data has been closed. | 2016-05-17 12:58:41 HD Request # 16 | Received 105 records from 2016-05-17 12:58:29 to 2016-05-17 12:58:35 (6.0 seconds) and wrote 97 records for AAPL | 2016-05-17 12:58:41 HD Request # 16 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 12 | 2016-05-17 12:58:41 Removed historical data download ID 12 | 2016-05-17 12:58:41 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 12:58:41 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 12:58:41 Intraday chart data file opened for AAPL | 2016-05-17 12:58:41 Socket (43) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-05-17 13:00:43 Socket (43) | Shutdown and closed. | 2016-05-17 13:00:43 SC Data - All Services | Disconnected from the server. | 2016-05-17 13:00:43 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 13:00:43 SC Data - All Services | Using username 0 | 2016-05-17 13:00:45 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 13:00:45 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 13:00:45 Socket (48) | Connected. | 2016-05-17 13:00:55 SC Data - All Services | Connected to server. | 2016-05-17 13:00:55 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 13:00:55 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 13:00:55 SC Data - All Services | Sending logon request message. | 2016-05-17 13:00:55 SC Data - All Services | Received logon response. | 2016-05-17 13:00:55 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 13:00:55 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 13:00:55 SC Data - All Services | Successfully connected. | 2016-05-17 13:00:55 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 13:00:55 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 13:00:55 Delaying start of download for AAPL | 2016-05-17 13:00:55 HD Request # 17 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 13:01:00 HD Request # 17 | Download start Date-Time: 2016-05-17 12:59:58.000 | 2016-05-17 13:01:00 HD Request # 17 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-17 13:01:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 13:01:00 Socket (49) | Shutdown and closed. | 2016-05-17 13:01:19 HD Request # 17 | Error downloading historical Intraday data for AAPL. The network socket has been closed. Retrying download. | 2016-05-17 13:01:20 HD Request # 17 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2016-05-17 13:01:20 HD Request # 18 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-05-17 13:01:20 HD Request # 18 | Download start Date-Time: 2016-05-17 12:59:58.000 | 2016-05-17 13:01:20 HD Request # 18 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-17 13:01:20 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 13:01:20 Socket (50) | Connected. | 2016-05-17 13:01:20 HD Request # 18 | Sending historical data logon request message. | 2016-05-17 13:01:20 HD Request # 18 | Requesting Intraday data. Start Date-Time: 2016-05-17 12:59:58. Record interval: 0. Symbol: AAPL | 2016-05-17 13:01:20 HD Request # 18 | Decompressing data. | 2016-05-17 13:01:20 HD Request # 18 | Receiving Intraday data for AAPL starting at 2016-05-17 12:59:58 | 2016-05-17 13:01:20 HD Request # 18 | Timestamp of first Intraday data file record written: 2016-05-17 12:59:58 | 2016-05-17 13:01:20 Socket (50) | Shutdown and closed. | 2016-05-17 13:01:20 The network socket for historical data has been closed. | 2016-05-17 13:01:20 HD Request # 18 | Received 157 records from 2016-05-17 12:59:58 to 2016-05-17 13:00:40 (42.0 seconds) and wrote 146 records for AAPL | 2016-05-17 13:01:20 HD Request # 18 | Intraday download COMPLETE for AAPL. Completion time: 1s. Unique request ID: 13 | 2016-05-17 13:01:20 Removed historical data download ID 13 | 2016-05-17 13:01:20 Real-time Intraday chart data file updates started for AAPL | 2016-05-17 13:01:20 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-05-17 13:01:20 Intraday chart data file opened for AAPL | 2016-05-17 13:01:20 Socket (48) | Closed. No error. | 2016-05-17 13:06:15 Socket (48) | Shutdown and closed. | 2016-05-17 13:06:15 SC Data - All Services | Disconnected from the server. | 2016-05-17 13:06:15 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 13:06:15 SC Data - All Services | Using username 0 | 2016-05-17 13:06:17 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-17 13:06:17 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-17 13:06:17 Socket (53) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-05-17 13:06:38 Socket (53) | Shutdown and closed. | 2016-05-17 13:06:38 SC Data - All Services | Disconnected from the server. | 2016-05-17 13:06:38 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-17 13:06:38 SC Data - All Services | Using username 0 | 2016-05-17 13:06:40 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-17 13:06:40 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-17 13:06:40 Socket (54) | Connected. | 2016-05-17 13:06:40 SC Data - All Services | Connected to server. | 2016-05-17 13:06:40 SC Data - All Services | Sending Encoding Request to server | 2016-05-17 13:06:40 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-17 13:06:40 SC Data - All Services | Sending logon request message. | 2016-05-17 13:06:40 SC Data - All Services | Received logon response. | 2016-05-17 13:06:40 SC Data - All Services | Server Name: SC Realtime Server. | 2016-05-17 13:06:40 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-17 13:06:40 SC Data - All Services | Successfully connected. | 2016-05-17 13:06:40 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-05-17 13:06:40 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-05-17 13:06:40 Delaying start of download for AAPL | 2016-05-17 13:06:40 |
| [2016-05-18 18:57:39] |
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Are you still having a problem? With the frequency of the problem, this must be some kind of connectivity problem on your side or with the ISP. Have you tried another computer? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-05-18 19:15:10] |
| User713273 - Posts: 409 |
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No issues today, have not tried another computer and will continue to monitor. As I have said, this was the first time I have seen this.
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