Support Board
Date/Time: Sat, 04 Jan 2025 08:11:27 +0000
Post From: waiting to download historical data issue
| [2016-05-17 19:28:02] |
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This is what the server shows: 05-17 19:24:37 | (common) Client 921 socket (0) | Error while sending data. Windows error code 10054: An existing connection was forcibly closed by the remote host.
05-17 19:24:37 | (common) Client 921 socket (0) | Delayed close. 05-17 19:24:37 | (common) Client 921 socket (0) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. 05-17 19:24:37 | (common) Client 921 socket (0) | Shutdown and closed. 05-17 19:24:37 | 103656_1 (921): Disconnected. 05-17 19:24:37 | 103656_1 (921): Individual server stopped. So the connection is getting closed on your side for reasons unknown. For now just go back to the prior version of Sierra Chart. You can find all the previous versions here: http://www.sierrachart.com/index.php?page=doc/SCInstallerList.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-17 19:28:42
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