Support Board
Date/Time: Fri, 27 Dec 2024 00:58:56 +0000
Bad Data
View Count: 780
[2016-04-07 00:51:19] |
George - Posts: 60 |
10/29/2012 and 10/30/2012 data is missing for stocks, futures and indices.
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[2016-04-07 03:47:43] |
Sierra Chart Engineering - Posts: 104368 |
At the moment we need to look at one specific case only. What is the symbol of the chart? What is Global Settings >> Data/Trade Service Settings >> Service set to? Provide an image of the chart, by following these instructions only: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image We may require the Message Log and will ask for that if needed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-04-07 12:15:30] |
George - Posts: 60 |
SC-Data All Services AAPL Explanation on the attached chart. http://www.sierrachart.com/image.php?Image=1460031264357.png Date Time Of Last Edit: 2016-04-07 15:39:52
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[2016-04-07 15:39:07] |
George - Posts: 60 |
SC-Data All Services ESZ12 Explanation on the attached chart. http://www.sierrachart.com/image.php?Image=1460043343850.png |
[2016-04-07 18:28:27] |
Sierra Chart Engineering - Posts: 104368 |
These are holidays. We checked another source for both of these and do not see the data either: http://www.sierrachart.com/image.php?Image=1460053664154.png http://www.sierrachart.com/image.php?Image=1460053532764.png Next time check with the exchange about these before posting these here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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