Login Page - Create Account

Support Board


Date/Time: Fri, 27 Dec 2024 00:58:56 +0000



Bad Data

View Count: 780

[2016-04-07 00:51:19]
George - Posts: 60
10/29/2012 and 10/30/2012 data is missing for stocks, futures and indices.
[2016-04-07 03:47:43]
Sierra Chart Engineering - Posts: 104368
At the moment we need to look at one specific case only.

What is the symbol of the chart?

What is Global Settings >> Data/Trade Service Settings >> Service set to?

Provide an image of the chart, by following these instructions only:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image

We may require the Message Log and will ask for that if needed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-07 12:15:30]
George - Posts: 60
SC-Data All Services

AAPL

Explanation on the attached chart.

http://www.sierrachart.com/image.php?Image=1460031264357.png
Date Time Of Last Edit: 2016-04-07 15:39:52
[2016-04-07 15:39:07]
George - Posts: 60
SC-Data All Services

ESZ12

Explanation on the attached chart.

http://www.sierrachart.com/image.php?Image=1460043343850.png
[2016-04-07 18:28:27]
Sierra Chart Engineering - Posts: 104368
These are holidays.

We checked another source for both of these and do not see the data either:
http://www.sierrachart.com/image.php?Image=1460053664154.png

http://www.sierrachart.com/image.php?Image=1460053532764.png

Next time check with the exchange about these before posting these here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account