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Date/Time: Fri, 27 Dec 2024 17:44:30 +0000



Post From: Bad Data

[2016-04-07 03:47:43]
Sierra Chart Engineering - Posts: 104368
At the moment we need to look at one specific case only.

What is the symbol of the chart?

What is Global Settings >> Data/Trade Service Settings >> Service set to?

Provide an image of the chart, by following these instructions only:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image

We may require the Message Log and will ask for that if needed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing