Support Board
Date/Time: Fri, 27 Dec 2024 01:20:21 +0000
[Locked] - Bundled/Unbundled HISTORICAL
View Count: 1970
| [2016-02-14 19:54:02] |
| User888919 - Posts: 11 |
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Dear SierraChart! Can i ask, bundled/unbundled mode now is supporting and with real-time quotes and with historical (from last week may be of course only, but..) CTS wrote me: >Are you on our front end or sierra? If sierra then you will need to ask them about it. If our front end >then everything should have bundled/unbundled for live and historical. Can you answer? Becouse, i can't see differences between bundled/unbundled for March 6e for this friday historic, but i have seen it at real time before! Thank u a lot! with respect.. |
| [2016-02-14 23:17:06] |
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When using CTS T4 FIX, then bundled and unbundled CME data is supported and is controlled by Global Settings >> Data/Trade Service Settings >> Other Settings >>Unbundle CME Trades. Make sure you are on the latest version of Sierra Chart. After changing this setting, re-download the data in the chart with Edit >Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-14 23:17:47
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| [2016-02-15 06:24:29] |
| User888919 - Posts: 11 |
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OK, this is meaning, historical data (of course, after redownloading) can be in 2 conditions: bundlend and unbundled, right? If so, why at fridays 6E only unbundled? I have triggered unbundled mode to FALSE, redownloaded of course, and still see no differences ;( at real time, yes, it's working, with historical filling - no. |
| [2016-02-15 08:22:46] |
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historical data (of course, after redownloading) can be in 2 conditions: bundlend and unbundled, right?
Yes.If so, why at fridays 6E only unbundled? I have triggered unbundled mode to FALSE, redownloaded of course, and still see no differences ;(
at real time, yes, it's working, with historical filling - no. After examining how the data is processed in Sierra Chart, this is an indication that the data is unbundled from the CTS system no matter how you have "Unbundle CME Trades" set in Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-15 08:41:44] |
| User888919 - Posts: 11 |
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Thank u very much! I have sent a letter to CTS for solving this issue.
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| [2016-02-15 14:51:40] |
| User888919 - Posts: 11 |
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I am asked CTS about why is it so? The answer is: "No idea. You would need to ask sierra Andrew " Well, dear SierraChart - where is the root of problem? At the data from CTS or...? Date Time Of Last Edit: 2016-02-15 15:16:29
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| [2016-02-15 19:11:55] |
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We are checking with CTS about this. The FIX tag, 3301, which provides the data to unbundle the trades does not exist in the historical data. So the trades would appear to us to be bundled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-15 19:57:12] |
| User888919 - Posts: 11 |
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Sorry please a stupid question, what i need to do for working trigger bundled | unbundled?
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| [2016-02-15 20:18:45] |
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We do see a problem with the CTS historical data regarding bundling and unbundling and we are waiting for the response from CTS about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-16 06:12:17] |
| User888919 - Posts: 11 |
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Thank u a lot. CTS told me same: we are know.. we are working to fix it... |
| [2016-02-16 07:35:07] |
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OK this is good to know. We have not heard from them ourselves.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-16 14:28:25] |
| User888919 - Posts: 11 |
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when you will get a working bundled/unbundled mode, after CTS will fixed this issue, please, confirm it here, ok? thank u |
| [2016-02-16 17:30:22] |
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If we hear from CTS about this, we will let you know what they say.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-19 21:20:16] |
| User888919 - Posts: 11 |
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I suppose still not working? ;(
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| [2016-02-19 21:24:08] |
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We have heard from CTS about this. Update Sierra Chart to the latest version following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate You need the latest version of Sierra Chart and CTS is also going to be releasing a change which will be effective next week to solve this in addition to the new version of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-19 21:24:45
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| [2016-02-19 21:25:29] |
| User888919 - Posts: 11 |
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oh! Thank you very much dear SierraChart!
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| [2016-03-04 06:45:29] |
| User430553 - Posts: 3 |
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Hello Sierra, still no bundled-unbundled separtation with filling gaps? At realtime - its fully OK!! There is no progress with CTS communication or something other kind of problem? Thank u Date Time Of Last Edit: 2016-03-04 09:08:38
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| [2016-03-25 06:00:38] |
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We have confirmed that the unbundling of CME tick by tick data does work properly. Let us know if you want us to reactivate your Sierra Chart account for testing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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