Support Board
Date/Time: Sat, 28 Dec 2024 23:51:43 +0000
issue datafeed change from CQG to TT
View Count: 779
| [2016-02-04 15:56:17] |
| A.J. - Posts: 20 |
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Hi, I have used SierraChart with CQG first then I have changed the datafeed and am now using TT. Always when I am starting SierraChart the software can not autoconnect, because in the "Data/Trade Service Settings" is always "CQG FIX Trading" predefined. Means, I always have to disconnect, change the data provider from "CQG FIX Trading" to "AMP/TTNet (trading)" and then I have my datafeed online, and this every time when I have started SierraChart. Of course I have saved everything and even installed my PC completely new, so done with SierraChart (new download, making all the settings new), but the nerving problem remained. Question: Why is this issue happening? Does my Broker maybe made an mistake in setting up the platform new? Is this issue "normal" or just an individual case? Thank you for your time and support in advance! Best regards, Alexander H. |
| [2016-02-04 18:38:00] |
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We have disabled the automatic setting of the Service to CQG for your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-04 19:16:35] |
| A.J. - Posts: 20 |
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Yes! It is working! Thank you very(!) much! (This has had really got on my nerves.) Enjoy your time! Cheers! |
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