Support Board

Date/Time: Fri, 27 Sep 2024 07:20:49 +0000

Post From: issue datafeed change from CQG to TT

[2016-02-04 15:56:17] Link To Thread - Link To Post [Go To First Post]
A.J. - Posts: 20
Hi, I have used SierraChart with CQG first then I have changed the datafeed and am now using TT. Always when I am starting SierraChart the software can not autoconnect, because in the "Data/Trade Service Settings" is always "CQG FIX Trading" predefined. Means, I always have to disconnect, change the data provider from "CQG FIX Trading" to "AMP/TTNet (trading)" and then I have my datafeed online, and this every time when I have started SierraChart. Of course I have saved everything and even installed my PC completely new, so done with SierraChart (new download, making all the settings new), but the nerving problem remained. Question: Why is this issue happening? Does my Broker maybe made an mistake in setting up the platform new? Is this issue "normal" or just an individual case? Thank you for your time and support in advance! Best regards, Alexander H.