Support Board
Date/Time: Sun, 29 Dec 2024 00:32:45 +0000
not getting real time data
View Count: 678
| [2016-02-03 05:44:36] |
| User298588 - Posts: 19 |
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Chart #11 is performing a full recalculation because it has been tagged. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 HD Request # 11 | Error downloading historical Intraday data for TF FMH0016!-NYBOT. Error downloading historical Minute data. Error: permission denied | 2016-02-03 00:37:22 * Socket (15) | Connected. | 2016-02-03 00:37:22 HD Request # 12 | Sending historical data logon request message. | 2016-02-03 00:37:22 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMH0016!-NYBOT | 2016-02-03 00:37:22 HD Request # 11 | Intraday download COMPLETE for TF FMH0016!-NYBOT. Completion time: 0s. Unique request ID: 14 | 2016-02-03 00:37:22 Removed historical data download ID 14 | 2016-02-03 00:37:22 Real-time Intraday chart data file updates started for TF FMH0016!-NYBOT | 2016-02-03 00:37:22 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 Chart #14 has tagged chart #7 for full recalculation. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 Chart #9 has tagged chart #10 for full recalculation. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 Chart #9 has tagged chart #11 for full recalculation. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2016-02-02 20:00:02. Record interval: 1. Symbol: NTCK-TF | 2016-02-03 00:37:22 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: gradient backtest macd one day2.cht | 2016-02-03 00:37:22 HD Request # 12 | Decompressing data. | 2016-02-03 00:37:22 HD Request # 12 | Receiving Intraday data for NTCK-TF starting at 2016-02-02 20:00:02 | 2016-02-03 00:37:22 HD Request # 12 | Timestamp of first Intraday data file record written: 2016-02-02 20:00:02 | 2016-02-03 00:37:22 Socket (15) | Shutdown and closed. | 2016-02-03 00:37:22 The network socket for historical data has been closed. | 2016-02-03 00:37:22 Circular chart reference detected. Charts: 14, 7. Chartbook: gradient backtest macd one day2.cht. | 2016-02-03 00:37:23 HD Request # 12 | Received 1 record from 2016-02-02 20:00:02 to 2016-02-02 20:00:02 (0.0 seconds) and wrote 1 record for NTCK-TF | 2016-02-03 00:37:23 HD Request # 12 | Intraday download COMPLETE for NTCK-TF. Completion time: 1s. Unique request ID: 13 | 2016-02-03 00:37:23 Removed historical data download ID 13 | 2016-02-03 00:37:23 Real-time Intraday chart data file updates started for NTCK-TF | 2016-02-03 00:37:23 |
| [2016-02-03 08:20:11] |
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If you are not getting real-time data for TF FMH0016!-NYBOT, it is because of the following bolded message: HD Request # 11 | Error downloading historical Intraday data for TF FMH0016!-NYBOT. Error downloading historical Minute data. Error: permission denied | 2016-02-03 00:37:22 * Contact your trading service about this and have them authorize the ICE US exchange for you. Once that is done restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-03 08:20:45
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