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Date/Time: Sun, 29 Dec 2024 16:58:12 +0000



Post From: not getting real time data

[2016-02-03 08:20:11]
Sierra Chart Engineering - Posts: 104368
If you are not getting real-time data for TF FMH0016!-NYBOT, it is because of the following bolded message:

HD Request # 11 | Error downloading historical Intraday data for TF FMH0016!-NYBOT. Error downloading historical Minute data. Error: permission denied | 2016-02-03 00:37:22 *

Contact your trading service about this and have them authorize the ICE US exchange for you.

Once that is done restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-03 08:20:45