Support Board
Date/Time: Sun, 29 Dec 2024 15:59:24 +0000
Blank lower time frame ( Eg hourly, minute ) historical chart for $HSI.
View Count: 963
| [2016-01-27 15:25:13] |
| User474034 - Posts: 3 |
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Currently I am using the trial version of Sierra Chart and are encountering the following issues : 1) Whenever I tried to open the historical chart for $HSI of a lower time frame ( Eg hourly ; minute ), the chart window stays blank after the command for loading is complete. http://www.sierrachart.com/image.php?l=1453907691797.png 2) When I add the Volume and Ask/Bid Volume Difference Bars studies to the historical $HSI daily chart, nothing are reflected for both the studies added. http://www.sierrachart.com/image.php?l=1453907740566.png Both the screenshots are uploaded for your reference and understanding of the issues I am facing while using Sierra Chart. Need your kind assistance and advise. Thank you. Sincerely, Darren |
| [2016-01-27 16:45:23] |
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1. This means there is not Intraday data available for that symbol. 2. This means there is not volume data for that symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-29 10:54:46] |
| User474034 - Posts: 3 |
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Thank you for your reply. Just to highlight, in my past experience while trying Sierra Chart, I was able to access the Intraday data for $HSI and the Volume Studies data as well. Is there any service/data provider which I can subscribe for their data feeds or do I need to open a live account in order to access the $HSI symbol and the volume studies. Kindly advise. |
| [2016-01-29 11:06:27] |
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What you are referring to probably is the HSI CFD symbol through the SC Forex Data service. Refer to the instructions here: Sierra Chart Real Time and Historical Forex and CFD Data Service The symbol is: HKG33 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-29 11:06:50
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| [2016-01-29 14:08:07] |
| User474034 - Posts: 3 |
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Thank you very much for your precise reply. Cheers |
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