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Date/Time: Thu, 26 Sep 2024 23:32:16 +0000



Data Feed

View Count: 714

[2016-01-25 07:01:12]
Sheldon Merriman - Posts: 28
Hello, my sierra charts hasn't updated, is this an easy screen issue? Thanks




-It's now working.
Date Time Of Last Edit: 2016-01-25 07:02:32
[2016-01-25 07:51:32]
Sierra Chart Engineering - Posts: 104368
If this occurred around 7 AM London time, that would not be unexpected because that is the time there is an internal reset of the data feed which involves a reconnection to the source FIX feed. It will take about a minute for the feed to become fully reestablished.

We can back that up to 6 AM. We can do it anytime.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-01-25 07:55:07]
Sheldon Merriman - Posts: 28
Sweet, that's exactly what happened, as I posted the message the charts updated. Thanks

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