Support Board
Date/Time: Sat, 28 Dec 2024 22:43:57 +0000
Data Feed
View Count: 739
| [2016-01-25 07:01:12] |
| Sheldon Merriman - Posts: 28 |
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Hello, my sierra charts hasn't updated, is this an easy screen issue? Thanks -It's now working. Date Time Of Last Edit: 2016-01-25 07:02:32
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| [2016-01-25 07:51:32] |
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If this occurred around 7 AM London time, that would not be unexpected because that is the time there is an internal reset of the data feed which involves a reconnection to the source FIX feed. It will take about a minute for the feed to become fully reestablished. We can back that up to 6 AM. We can do it anytime. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-25 07:55:07] |
| Sheldon Merriman - Posts: 28 |
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Sweet, that's exactly what happened, as I posted the message the charts updated. Thanks
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