Login Page - Create Account

Support Board


Date/Time: Fri, 27 Sep 2024 03:45:18 +0000



Post From: Data Feed

[2016-01-25 07:51:32]
Sierra Chart Engineering - Posts: 104368
If this occurred around 7 AM London time, that would not be unexpected because that is the time there is an internal reset of the data feed which involves a reconnection to the source FIX feed. It will take about a minute for the feed to become fully reestablished.

We can back that up to 6 AM. We can do it anytime.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing