Support Board
Date/Time: Tue, 15 Jul 2025 02:14:16 +0000
Post From: Data Feed
| [2016-01-25 07:51:32] |
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If this occurred around 7 AM London time, that would not be unexpected because that is the time there is an internal reset of the data feed which involves a reconnection to the source FIX feed. It will take about a minute for the feed to become fully reestablished. We can back that up to 6 AM. We can do it anytime. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |