Support Board
Date/Time: Fri, 27 Dec 2024 08:09:34 +0000
Issue downloading and purchasing symbols from chart through IB
View Count: 745
| [2015-12-29 19:50:45] |
| User713273 - Posts: 409 |
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hi- im having an issue getting orders to be facilitated to my connected IB pt account. Trade simulation mode is off, find below 2 orders, buy and sell. Chart: AAPL [M] 1 Sec #1 | Study: Option Trader | Signal - Sell | 2015-12-29 07:50:38 AAPL-OPT-20160108-108-P-SMART-100-USD 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-OPT-20160108-108-P-SMART-100-USD.scid | 2015-12-29 07:50:38 Chart: AAPL [M] 1 Sec #1 | Study: Option Trader | Signal - Buy/Call | 2015-12-29 08:02:52 AAPL-OPT-20160108-108-C-SMART-100-USD 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-OPT-20160108-108-C-SMART-100-USD.scid | 2015-12-29 08:02:53 |
| [2015-12-29 20:24:26] |
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There is too little information here for us to be able to help with. We do not know what the specific problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-12-29 20:47:29] |
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This is not a trade log, but a Message Log. These are the relevant messages: Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 18. Symbol: AAPL-OPT-20160108-109-C-SMART-100-USD. | 2015-12-29 08:28:05
Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 20. Symbol: AAPL-OPT-20160108-109-P-SMART-100-USD. | 2015-12-29 08:28:05 HD Request # 8 | Message from IB: Historical Market Data Service error message:No market data permissions for AMEX OPT. IB Error Code: 162. Request ID: 21. | 2015-12-29 08:28:05 Refer to: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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